Job Description

Requisition No: 873317

Agency: Business and Professional Regulation

Working Title: OPS REGULATORY SPECIALIST I - 79900561

Pay Plan: Temp

Position Number: 79900561

Salary: $15.00 hourly

Posting Closing Date: 05/01/2026

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DIVISION OF SERVICE OPERATIONS

BUREAU OF CENTRAL INTAKE AND LICENSURE

OPS REGULATORY SPECIALIST I

Position Number: 79900561

Hiring Salary: $15.00/Hour

*OPEN COMPETITIVE*

***Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

Our Organization and Mission:

The Division of Service Operations manages the Central Intake and Licensure unit, the one-stop shop for intake of applications and payments. The Division also oversees the Customer Contact Center (CCC), which handles all initial interaction conducted via telephone and e-mail.

The Work You Will Do:

This position performs regulatory administrative work as it pertains to opening, sorting, preparing and deprepping all mail coming into the Department trhough the Bureau of Central Intake and Licensure, Intake Unit.     

Your Specific Responsibilities:

The incumbent in this position performs the following work and other related activities:

• Reviews, extracts and sorts all incoming department mail as outlined by unit operating procedures. Serves as an expert on independently determining and sorting applications based on the profession and transaction.
• Prepares all submissions during the sorting processes for digital imaging into the agency’s document management system.
• Performs imaging and quality assurance checks as assigned of documents imaged into the document imaging system.
• De-preps documents ensuring checks and special documents are extracted from batches as required, preparing for transfer to other units for processing and/or records maintenance.
• Operates machinery necessary to process requests that may include copy machines, letter opening machines, computer equipment, etc.
• Alert the Regulatory Consultant of any questionable submissions which are not identifiable through the OnBase system for further inspection and direction.
• Provides support to the Regulatory Program Administrator relevant to daily operations
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

• Must be able to follow established policies and procedures.
• Knowledge of licensing and document management systems preferred.
• Ability to plan, organize and coordinate work activities.

• Ability to follow complex established policies and procedures.

Minimum Requirements:

• Must have experience performing clerical, mail processing, or document handling tasks.
• Ability to lift and move up to 25 pounds.

Position Notes:

• This advertisement may be used to fill current and future vacancies for up to six months from date of opening.

The Benefits of Working for the State of Florida:

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.