Job Description

Requisition No: 874035

Agency: Department of Law Enforcement

Working Title: OPS PLANNING CONSULTANT - 71900269

Pay Plan: Temp

Position Number: 71900269

Salary: $28.89/Hour

Posting Closing Date: 05/03/2026

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OPS PLANNING CONSULTANT

INVESTIGATION & FORENSIC SERVICES

IFS SUPPORT/ FORENSIC SERVICES

**Open-Competitive Opportunity**

The incumbent in this position provides technical and business support for the Law Enforcement Information Exchange (LInX) state and local agency data sharing system including auditing, user administration, issue tracking & resolution, software testing and training.

DUTIES & RESPONSIBILITIES:

Specific duties include:

• • Assisting Law Enforcement Information Exchange (LInX) users and agencies in the evaluation and delivery of services pursuant to the contract and service level agreements;
  • Developing and delivering training programs and materials for both online and in-person trainings to end-users and administrators across Florida including State agencies;
  • Building and maintaining working relationships with agencies to facilitate on-going communication regarding Law Enforcement Information Exchange (LInX);
  • Traveling to agencies to ensure continued participation in data sharing and to enhance law enforcement access to investigative data;
  • Providing system usage assistance to end users and ensures monitoring the adherence to established standards set forth in the contract and other controlling documents;
  • Serving as the liaison between agencies, vendor, and the metadata planner team;
  • Conducting troubleshooting of service requests and problems reported by end-users escalating technical issues to the vendor, and verifies resolution of issues;
  • Forming a close working relationship with stakeholders, the vendor, agencies and LInX users, and demonstrates a customer service posture at all times; and

KNOWLEDGE, SKILLS & ABILITIES:

• • Knowledge of the principles, practices, and techniques of information sharing, basic computer operations and information analysis;
  • Knowledge of basic computer operations, systems, and procedures;
  • Ability to discern the unique culture and management principles of participating agencies and aid in the design, support, and implementation services that meet those needs;
  • Knowledge of current database auditing techniques and security standards;
  • General knowledge of Law Enforcement Records Management Systems, Jail Management Systems, and Computer-Aided Dispatch Systems;
  • Ability to effectively develop and deliver training materials in an organized way to a variety of audiences;
  • Ability to communicate technical information effectively both verbally and in writing;
  • Ability to establish and maintain effective working relationships with others;
  • Ability to identify the needs and concerns of information users; and
  • Ability to assess future information needs so that the data integration needs of the agency and the solution evolve in an appropriate manner.

Note: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BASE SALARY:

• • $28.89/ hour

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

OUR SALARY & OPS BENEFITS:

Starting hourly salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive OPS benefits package (ONLY available to OPS members who will be working 30 or more hours a week), including:

• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Tax deferred medical reimbursement account; and
• Multiple supplemental insurance options including: dental, vision, disability and more.

ABOUT OUR AGENCY:

The Florida Department of Law Enforcement (FDLE) employs more than 2,000 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs).Our mission is topromote public safety and strengthen domestic security. Click here for additional information about FDLE.

HIRING PROCESS:

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting. You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.

BACKGROUND:

FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting. This information will be utilized to make the final hiring decision.

NOTES:

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS:

1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.