Job Description

Classification Title:

OPS - Learning Technologies Specialist

Job Description:

LMS and Course Design & Development

• Design, develop, and maintain online courses and learning experiences within D2L Brightspace or Articulate Rise.
• Apply instructional design, accessibility, and visual design principles when developing and updating courses and learning experiences.
• Utilize Brightspace/Articulate Rise features, HTML, CSS, and other approved technologies to create and enhance online learning experiences.
• Create, organize, and maintain course content, learning materials, resources, and digital assets.
• Collaborate with instructional designers, subject matter experts, and other project stakeholders to develop and improve courses and learning experiences.
• Conduct quality assurance and accessibility checks to ensure courses meet established standards for content, functionality, navigation, and accessibility.
• Ensure integrated tools/applications and SCORMs perform as intended.

Course Project Management and LMS Support

• Take ownership of assigned course development and revision projects, working with project stakeholders to complete deliverables and meet established timelines.
• Manage and maintain assigned courses and learning experiences, including routine updates, revisions, and improvements.
• Communicate with instructional designers, content reviewers, subject matter experts, and program staff regarding course development and updates.
• Maintain course documentation, version history, and other records needed to support course continuity and ongoing maintenance.
• Gather and incorporate feedback from stakeholders to support improvements to existing courses and learning experiences.
• Assist the Instructional Design team with the development of learning materials, course activities, and other project needs as assigned.

Troubleshooting and Stakeholder Collaboration

• Troubleshoot LMS, course, and learning experience issues and escalate more complex concerns to appropriate team members when needed.
• Respond to internal stakeholder questions and requests related to LMS functionality and assigned courses.
• Document reported issues, resolutions, and course changes according to established team processes.
• Participate in user acceptance testing and quality assurance activities for course launches, updates, and LMS enhancements.
• Collaborate with team members to identify and resolve issues affecting course quality or functionality.

Other tasks as assigned

Expected Salary:

$31.00/hour

Required Qualifications

Bachelor's degree in an appropriate area and two years of relevant experience, or an equivalent

combination of education and experience.

Preferred:

• Bachelor’s degree in Instructional Design, Educational Technology, Education, or a related field.
• Experience with instructional design principles, adult learning practices, Universal Design for Learning (UDL), and accessibility standards for online learning.
• Experience designing and developing online courses or learning experiences using D2L Brightspace, Articulate Rise, or similar learning technologies.
• Working knowledge of HTML and CSS, as well as eLearning standards and technologies such as SCORM.
• Strong organizational, project coordination, communication, and interpersonal skills, with the ability to manage multiple projects and meet established deadlines.
• Experience working in an academic or educational setting and collaborating with subject matter experts, instructional designers, program staff, and other stakeholders.

Special Instructions to Applicants:

This position is soft-funded and time-limited.

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No