Job Description

Requisition No: 869003

Agency: Veterans Affairs

Working Title: OPS HUMAN SERVICES COUNSELOR III - 50601195

Pay Plan: Health Care Practice

Position Number: 50601195

Salary: 18.23

Posting Closing Date: 02/02/2026

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Requisition #869003

OPS HUMAN SERVICES COUNSELOR III

Florida Department of Veterans’ Affairs

Clifford Chester Sims State Veterans’ Nursing Home

Panama City, Bay County

Hourly Rate: $18.23

Paid Bi-Weekly

This position is overtime eligible‎

***Other Human Services Counselor III positions may be filled from this advertisement within six (6) months of the closing date.***

MINIMUM QUALIFICATIONS:

• Must have excellent communication and interpersonal skills
• Must have experience with Medicaid
• Must be fluent in the English language: reading, writing, speaking
• Must be willing and able to work weekends and holidays if needed
• Must have basic computer skills, including Microsoft Office Suite (Excel, Outlook, & Word)
• Successful completion of the due diligence process to include, but not ‎limited to, a Level II background check and drug test

https://info.flclearinghouse.com

PREFERRED QUALIFICATIONS:

• Two (2) or more years of experience in a health care setting
• One (1) year of experience in a health care setting in a business office setting
• Experience working in a nursing home or long-term care/120-bed skilled nursing facility

The incumbent works under the supervision of Business Manager II and is responsible for processing Medicaid applications to meet the individual needs of residents.

• Interviews residents, reviews records, and confers with other professionals to assist with financial needs
• Demonstrate strong auditing, investigative, research, and organizational skills, as well as having up-to-date knowledge of the Florida Medicaid program and be able to accurately apply software programs needed to complete investigations and audits
• Process information with HMO or third-party insurance for Medicare and Medicaid
• Assist in filling out applications for insurance
• Maintains resident related databases and clinical records as requested
• Meets all governmental requirements for social service documentation
• Assist in application process for new admissions
• Perform other related duties and projects as assigned

This is an OPS (Temporary) Position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.