UPS

Ops Excellence Supervisor

UPS  •  Georgia / United States (Onsite)  •  1 hour ago
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Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position supports the aerospace warehouse operations to ensure it meets and exceeds customer service and quality objectives. Employee assists with the inspector's development and maintains and assesses quality metrics alignment with the companies and business objectives. This position supports the implementation of training activities and provides operational support. Employee is responsible for quality performance metrics and ensuring service processes and procedures align with business objectives, including gathering quality performance trend data and determining improvement areas where appropriate. This position develops monthly performance goals. Employee tracks and evaluates service objectives. This position may supervise and train others.

Responsibilities:

Gathers necessary quality data and assists with data analysis to develop work measurement methodologies.

Conducts audits as needed to identify areas or processes that are out of compliance.

Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.

Verifies implemented changes.

Develops reports and maintains reference documents.

Managing a group of inspectors to achieve daily and weekly tasks.

Support Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR)

Able to work in high paced environments with high quality expectations

Qualifications:

Bachelor’s Degree or International equivalent

Bachelor's Degree or International equivalent in Engineering, Mathematics, Computer Science, or a related field - Preferred

Strong skills with Microsoft Office Applications: Word, PowerPoint, and Excel

Willing to work flexible shifts hours and possibly weekends

Ability to travel

Must have experience supervising employees

Experience in quality inspections and quality mindset is preferred

Great written and verbal communication

Strong Quality Management System (QMS) background

Additional Information:

Last Day to Apply: October 18, 2026 at 11:59 PM EST

Grade: 202

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

UPS

About UPS

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe.

As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report!

Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.

Facebook: www.facebook.com/ups

Instagram: www.instagram.com/ups/

Twitter: www.twitter.com/ups

TikTok: UPS

YouTube: www.youtube.com/ups

Website

https://about.ups.com/

The UPS Foundation’s social impact report:

https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html

Career Site

upsjobs.com

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Atlanta, GA
Year Founded
1907
Website
ups.com
Social Media