Job Description

Requisition No: 884434

Agency: Highway Safety and Motor Vehicle

Working Title: OPS CLERK - 76808810

Pay Plan: Temp

Position Number: 76808810

Salary: $15.00 Hourly

Posting Closing Date: 10/09/2026

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

MOTORIST SERVICES OPS

*Other Personal Services (OPS) Opportunity*

This position works 25-29 hours per week

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: LuAnn Huggins, (850) 617-3081, LuAnnHuggins@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position provides operational and clerical support in the Bureau of Record’s High-Speed Scanning and Image Review Unit. This position is responsible for ensuring title reports received from the 67 Florida counties and DMV are properly opened, boxed, labeled, prepped, and scanned using imaging technology and packaged for destruction. This position is responsible for inputting, correcting, researching, reviewing, and putting information in numerical order for the motor vehicle title imaging operation; converting imaged documents to electronic format through scanning technology, research, and locating missing imaged transactions; and monitoring all imaging services to ensure proper operation. This position is also responsible for researching and responding to title document requests using both manual and automated methods, converting daily activity logs into Excel spreadsheets for supervisor review.

Knowledge, Skills, and Abilities

• Skill in operating a personal computer to include Microsoft Word, Excel, and Outlook.
• Skill researching and analyzing data for accuracy or compliance.
• Skill in using Florida Real-Time Vehicle Information Systems (FRVIS).
• Skill in data entry.
• Ability to operate basic office equipment, such as, a scanner, personal computer, multi-line telephone, printer, fax machine.
• Knowledge of types of title transactions and documents.
• Ability to sort and file documents, putting them in numerical order.
• Ability to adapt to changing work volume and variety.
• Ability to make informed decisions and assist in resolving work issues.
• Skill in compiling, organizing, and maintaining information and reports and coordinating work assignments according to established timeframes.
• Skill in basic math.
• Knowledge of operation scanning technology.
• Ability to communicate effectively, verbally, and in writing.
• Ability to follow office procedures and practices.
• Ability to work well independently and with a team.
• Ability to read, understand and interpret statutes, rules, regulations, policies, and procedures.
• Ability to maintain the confidentiality of information.

Preferred Qualifications

• Preference will be given to applicants who have experience preparing professional reports; operating office computers/scanning technology; providing customer service; handling confidential information; and using Microsoft Word, Excel, and Outlook.
• Preference will also be given to applicants who have experience using the Florida Real-time Vehicle Information System (FRVIS).

Job Related Requirements

• Be willing and able to move and lift boxes weighing approximately 30 pounds.

General Information

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation
• Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process.
• The elements of the selection process may include a skill assessment and/or oral interview.
• OPS employees at FLHSMV are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.