Job Description

Classification Title:

OPS Clerk

Classification Minimum Requirements:

High school diploma and one year of appropriate experience.

Job Description:

Customer Service Activities:

• Manage daily front desk operations, including answering and returning calls
• Schedule patient appointments and obtain prior dental records as needed
• Create or update patient electronic health records in axiUm
• Confirm patient appointments
• Process referrals, including scanning, logging, and scheduling
• Handle post-op documentation, including collecting notes from providers, scanning into patient charts, and submitting to referring offices

Administrative and Academic Support Activities:

• Provide basic technical troubleshooting and submit IT requests for faculty and staff
• Notify faculty and staff of outstanding required trainings
• Coordinate Luncheons (catering orders and room reservations)
• Manage donations
• Manage equipment warranties and repair submissions
• Coordinate shadowing and externship opportunities
• Confirm scheduled Courtesy Faculty participation
• Work with faculty to maintain and update calendars with course lectures
• Manage course grading processes (exporting from ExamSoft to Canvas, updating assignments, submitting final grades)
• Attend Canvas course-building meetings with course directors
• Assist with predoctoral course or clinic-related issues as needed

Other duties as assigned

Expected Salary:

$18.00 - $20.00/hr

Benefits:

The University of Florida offers low-cost State Health plans, a number of Dental plans to fit you and your family’s needs, and Vision. Build your retirement with the FICA Alternative Plan and a host of voluntary add-ons, such as 457 deferred compensation and 403(b) plans. Optional insurance plans such as life, disability, legal and accident insurance are also available.

UF Employees are also eligible for the GatorPerks discount program, which provides big savings at various businesses and retailers!

Explore UF’s benefit options here: OPS Benefits

Required Qualifications:

High school diploma and one year of appropriate experience.

Preferred:

• Experience working in a healthcare or educational setting; including front desk/reception
• Attention to detail
• Establishes and maintains effective working relationships with others
• Effective oral and written communication
• Ability to work independently with minimal supervision
• Ability to plan, organize, and perform work assignments in a timely manner
• Proficient in Microsoft Office Suite and Adobe Acrobat

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume. This is a time-limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:
Yes