Job Description

Requisition No: 873401

Agency: Management Services

Working Title: OPS - ADMINISTRATIVE ASSISTANT - 72900040

Pay Plan: Temp

Position Number: 72900040

Salary: $20.00 / Hour

Posting Closing Date: 04/07/2026

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OPS Administrative Assistant I
Public Employee Relations Commission
This position is located in Tallahassee, Florida

Duties and Responsibilities:
This position works independently under the direct supervision of the Clerk of the Commission performing detailed and technical tasks for the Clerk of the Commission, the Commission and the Commission legal staff. The duties require knowledge of clerk’s office procedures and practices, a thorough knowledge of legal terminology, procedures and the organizational structure of the Commission.

This position will serve as a back-up to all the full-time positions in the Commission’s Clerk’s Office and be able to perform all the following duties when needed including:

• Appropriately screening and routing all inquiries and telephone calls, answering general informational questions from the parties and the public regarding Commission forms and practices. Screening telephone calls for ex parte communications and press inquiries.
• Greeting and assisting all walk-in guests and hearing participants who request Commission assistance.
• Processing, date stamping, sorting, copying, scanning, and distributing all incoming mail, faxes and e-filings for the Commission. Distributing mail to staff members twice daily.
• Assisting with docketing pleadings and inputting data into CMS when needed.
• Establishing all newly filed employment, labor, and miscellaneous cases. Determining the type of case filed, assigning a case number, retrieving and assembling all pertinent documents, creating a hard copy file, and making necessary entries into the Case Management System.
• Generating orders and notices, including Notices of Sufficiency, Orders Appointing Hearing Officer, Orders Appointing Hearing Officer and Directing Response, and Orders Reassigning Hearing Officer.
• Timely issuing orders from the Commission, Hearing Officers, and the Clerk the same day they are put into the O Drive by docketing them in CMS, serving them electronically and/or via certified mail, and completing the route cards in iPERC.
• Handling Commission court cases and preparation of records on appeal which includes submission of all included documents pursuant to a strict timeline as required by the appellate courts.
• Issue cost letters and process payments. Docketing/inputting case activity in Case Management System.
• Responding to inquiries related to appellate cases on behalf of the Commission.
• Docketing all filings of information received using specific filing codes in the Case Management System, scanning and attaching all material in database, auditing and updating information as required in Case Management System as necessary and filing material in the original case files for Career Service and Labor cases.
• Issuing subpoenas for Career Service cases. This includes entry of required information on subpoena, authorizing signature and seal, transmission to the parties, scanning and docket entry in the Case Management System.
• Preserving and downloading hearing recordings when needed. This includes transferring files to back up hard drive and converting to MP3 format. Wiping clean all recorders and returning them to secure location for future use by hearing officers. Maintaining all hearing recordings, cataloging and burning them for purchase.
• Converting old cases on microfilm to .pdfs using a Commission-specific program, ensuring the copies are all legible and complete.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• This position must be proficient in Microsoft Office, including Word, Outlook, and Excel. Must also be familiar with Case Management Systems and proficient in data entry. Excellent organizational skills and attention to detail. Familiarity with standard office equipment including multi-line phone system, copiers, scanners, and printers.
• Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite):
• Other job-related requirements for this position: Adheres to safety awareness policies in the workplace, views safety videos when presented and attends required safety meetings. Practices lessons learned on a daily basis to avoid accidents.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.