Job Description

About the role:

Under the management of the senior supply planning manager, the OPR (operational) Supply Planner is responsible for the regional balancing for a specific product scope, with focus on the short term horizon and execution activities.
He/ she will oversee the changes required on the short term, using the overall network, to balance the demand and supply to best serve the external customers, as well as the internal chocolate network. He/ she will be responsible for replenishment for imported Cocoa products, deployment within the region, short term issue resolution and will work closely with the chocolate teams, production plants, customer service, sourcing, import export and logistics teams, subco, beans, as well as other key business stakeholders. Additionally, the Supply Planners will participate in key initiatives and projects to support continuous improvement.

Key responsibilities:

• Main contact between Sales, Customer Service and Factories for shortages on the short term horizon, providing solutions for any supply disruption - Primary supply execution contact for specific product group assigned
• Collaborate within and across the Supply planning teams (chocolate liquid, subco, raw material, beans planners, ATP, inventory, etc.) to ensure the consistency and feasibility of plans and to solve operational supply issues
• EXECUTION PLANNING
  • Ensuring the execution of the plans for their specific product scope - contact with suppliers, Import Teams, Warehouse and Sourcing
  • Guarantee planning and information timely shared with Sourcing for contract coverage respecting suppliers lead times and requirements
  • Organize timely replenishment and create the required POs for imported flows with external suppliers or internal BC entities, in line with the planning guidance coming from the Operational planners
  • Work with the suppliers and global logistics teams to get accurate visibility on the inbounds for the ETA information, so it can be used to anticipate and resolve shortages on the short term
  • Manage the distribution within the regional network across plants and warehouses, and manage the daily disruptions to solve immediate orders and shortages
  • Work closely with local scheduling teams/ factories to monitor short term schedule changes to maintain optimized transportation across the network
  • Work closely with regional sourcing teams and customer service teams on contract management, making sure contracts are in place in line with the planning guidance, and for PO's to be placed with required arrivals
  • Perform ad hoc analysis to support decision making when several options are identified
  • Provide feedback on the spot availability requests, based on the existing stock providing the timing possible for contract bookings, working specifically with Pricing and Sales for evaluation
• PERFORMANCE TRACKING:
  
  • Monitor the factory production plan adherence and follow-up scheduling and execution, to ensure the production plan is respected, agree on action plans in case of gaps, as part of the weekly S&OE cycle
  • Maintain optimal stock position to meet order fulfillment target.
  • Create, update and maintain Supply planning reports and KPIs
  • Maintain target service level KPI - weekly, monthly, and year-to-date analysis and reporting for management
• S&OE PROCESS MANAGEMENT
  
  • Provide necessary updates and information for the monthly Sales and Operations Execution meetings.
  • Orchestrates daily S&OE meetings
• DATA & TOOLS
  
  • Maintain master data for the planning systems as required (scope to be defined)
  • Support in the run of the operational plan
• Be involved in the continuous improvement initiatives

About you:

• Bachelor’s Degree in Supply Chain, Finance, or related field
• 3-5 years of experience in the Supply Chain/Operations function in a manufacturing environment
• APICS certification or proven work experience
• English (at least B2 level)
• French (at least B2 level)
• Must possess strong analytical and problem-solving skills
• Ability to learn new systems and processes quickly
• Proficient in Microsoft Excel and with previous experience with SAP, OMP and other planning software beneficial

We offer:

• Employment on a regular basis in the sweetest company in the world.
• Annual bonus based on your work results.
• Lunch card to be used for groceries and restaurants.
• Private medical care in Lux Med (basic package fully financed by BC).
• Fit Profit sports card co-financed by BC.
• PPE: we care about your future, and we save money for your retirement.
• Cafeteria Program as a part of Social Fund.
• Group life insurance.
• Hybrid working model: min. 8 days in the office a month.
• As part of our work-life balance culture, we can start work between 7 am and 10 am.
• Free consultation with a lawyer once a quarter.
• Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
• And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
• Daily delivery of fresh fruits and veggies to the office.
• You can purchase our sweet products with a special discount.
• Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
• Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
• We like to party as much as we like chocolate! We have integration budgets we can use for team events.
• Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.