University Clinical Health

Ophthalmic Triage Agent-PRN

University Clinical Health  •  Memphis, TN (Onsite)  •  1 hour ago
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Job Description

JOB TYPE: PRN

Who We Are:

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of more than 175 providers across 19 specialties to meet the healthcare needs of the Mid-South community. We are a not-for-profit, non-tax-supported group practice and are here to serve the community by putting our patients first. In addition, we offer exciting career opportunities for qualified, caring professionals and love to promote within. University Clinical Health is an Equal Employment Opportunity Employer, including disability and protected veteran status. University Clinical Health is a VEVRAA Federal Contractor.

Position Summary:

This position talks directly with patients through our call center. Determines urgency of patients needs based on brief assessment and familiarity with patients condition and history. Submits refill of prescriptions as instructed by physician.

Key Results Areas (KRAs):

  • Patient assessment
  • Patient care
  • Patient education
  • RX authorization
  • Patient satisfaction
  • Chart documentation
  • Physician schedule
  • Patient triage

· Other duties as assigned.

Core Competencies

  • Knowledge of safety, compliance, and regulatory issues
  • Excellent interpersonal, communication, and organizational skills
  • Excellent customer service skills
  • Committed to supporting UCH’s standard to medical excellence

Requirements

Education & Experience:

· High school graduate, or equivalent Required

· At least 1 year of relevant clinical experience Required

· Certified Ophthalmic Assistant (COA) certification Preferred

University Clinical Health

About University Clinical Health

University Clinical Health has more than 175 renowned physicians experienced in over 19 disciplines, from excellence in plastic surgery and ophthalmology to providing care to critically ill and premature infants at Le Bonheur Children’s Hospital and the Sheldon B. Korones Newborn Center at Regional One Health. From nephrology care in hospitals and dialysis centers to the highest quality family practice, addiction medicine and dermatology at our own clinical practice offices, University Clinical Health physicians offer primary and specialty care across the Mid-South and beyond. Our physicians serve on the faculty at the University of Tennessee College of Medicine, providing them with access to cutting-edge medical research and the latest medical treatments, and their patients with the best and most current care available. Many of our physicians have also been recognized nationally for their contributions to their respective fields by publications such as Best Doctors in America® and America’s Top Doctors®. All of our doctors are recognized experts in their fields and respected educators. If you have a medical need, a call to University Clinical Health can be your first step toward treatment.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Memphis, TN
Year Founded
1974
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