Job Description

DUTIES AND RESPONSIBILITIES:

• Assists patients with selecting frames, measure patients for size of eyeglasses, coordinate frames with patients’ facial and eye measurements and optical prescription, and prepare work orders for optical laboratories.
• Recommends specific lenses, lens coatings, and frames to suit patient needs.
• Assists patients with inserting, removing, and caring for contact lenses.
• Determines clients' current lens prescriptions, when necessary, using lensometers or lens analyzers and patients' eyeglasses.
• Operates related instruments or equipment as needed.
• Maintains records of customer prescriptions, work orders, and payments.
• Instructs clients in how to wear and care for eyeglasses.
• Creates work orders for ophthalmic laboratory technicians, providing information about the lenses needed.
• Orders and purchases eyeglass frames, medical supplies, equipment, etc., as needed.
• Obtains a patient's previous record, or verify a prescription with the examining optometrist or ophthalmologist.
• Gathers medical information from patient histories.
• Repairs or replaces broken eyeglass frames.
• Adjusts or reshapes frames to fit patient.
• Performs medical basic medical triage tasks.
• Performs clerical work in medical settings.
• Adheres to the terms and conditions set forth in BSHC’s corporate compliance program.
• Ensures confidential information in accordance with BSHC’s policy and current HIPAA regulations.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS / REQUIREMENTS:

• Associates Degree or Equivalent College Credit (60 Hours) preferred, or 2 years work experience as an Ophthalmic Technologist or similar position
• Certification in Ophthalmic Technology or other related field preferred
• Licensure with the Kentucky Board of Ophthalmic Dispensers preferred.
• Apprentice Licensure with the Kentucky Board of Ophthalmic Dispensers preferred.
• Excellent business, communication, customer service and decision-making skills.
• Excellent hand-eye coordination and dexterity.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT:

• Requires both mental and physical flexibility to meet the dynamic demands of healthcare environment.
• Requires decision-making capacity within the parameters of the organization’s policies/procedures and current standards of care.
• Average amounts of walking, standing, lifting of equipment and supplies.
• Work is normally performed in a typical interior/medical office work environment.