Acosta Group

Operator Sales Team

Acosta Group  •  Syracuse, NY (Onsite)  •  2 hours ago
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Job Description

Sell CORE client’s products to existing and new customers at the operator level in the assigned territory. Assist in developing sales plan targets as well as execute assigned sales targets by client. Manage all aspects of the sales process through CRM.

Responsibilities and Duties

Essential responsibilities include:

  • Territory development: Execute assigned territory priorities, target accounts, client objectives, sales goals, and activity expectations. Maintain at least 10 sales calls per week, or as assigned, and adjust activity with sales leadership guidance.
  • Operator selling: Spend approximately 60% of time on operator contact, or as assigned. Use CORE’s Seven Step sales process to prospect, identify needs, present approved solutions, address routine objections, gain commitments, and support repeat purchases.
  • Account portfolio management: Maintain a Platinum Partner Portfolio of at least 25 accounts, or as assigned. Contact each portfolio account at least once every 60 days and document needs, opportunities, and next steps.
  • Client presentations: Present at least four CORE clients on each sales call, or as assigned.
  • Communicate approved product features, benefits, applications, and value within program guardrails.
  • CRM and opportunity management: Maintain accurate Salesforce records for customer profiles, contacts, activities, opportunities, samples, commitments, competitive information, and results. Track assigned opportunities from initial contact through follow-up.
  • Customer relationships: Build professional relationships with existing and prospective customers, provide responsive service, and coordinate support for questions or concerns.
  • Cross-functional execution: Collaborate with sales leadership, client teams, culinary resources, distributors, and partners to prepare presentations, coordinate follow-up, and advance opportunities.
  • Market awareness: Build knowledge of CORE client portfolios, product applications, sales programs, industry trends, and competitor activity. Share relevant field observations with sales leadership.
  • Resource and policy management: Manage time, travel, Everlance, samples, sales materials, expenses, and company resources responsibly while meeting documentation, safety, attendance, and policy requirements.

Performance Expectations

  • Meet assigned sales, activity, portfolio, presentation, distribution, conversion, and client objectives.
  • Maintain a productive call cadence, current account information, documented next steps, and consistent follow-through.
  • Demonstrate progress in learning CORE’s Seven Step sales process and moving opportunities from prospecting through trial, conversion, and repeat purchase.
  • Communicate opportunities, risks, customer needs, and support requests early while maintaining accurate Salesforce records.

Disclaimer: This job description is not intended to be all-inclusive. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Employee may perform other related duties as negotiated to meet the ongoing needs of the company.

Education and Experience

  • High school diploma or equivalent required; college coursework or degree in business, sales, hospitality, foodservice, or related field preferred.
  • Entry-level sales, customer service, restaurant, hospitality, retail, foodservice, or related experience preferred; prior territory management is not required.

Knowledge, Skills, and Other Requirements

  • Basic proficiency with CRM systems, Microsoft Office, Teams, and designated selling/reporting tools, or ability to learn them.
  • Ability to read sales reports, prioritize assigned opportunities, manage follow-up, and communicate clear activity updates.
  • Strong written, verbal, presentation, planning, and interpersonal skills.
  • Ability to assess account conditions, identify basic opportunities, and establish professional customer relationships.
  • Ability to engage in customer conversations, participate in sales meetings, and understand information in individual and group settings, with or without reasonable accommodation.
  • Valid driver’s license and driving record that meets company requirements.
  • Ability to use the Everlance application and submit mileage and expenses by established deadlines.

Physical Demands

To perform the essential functions of this role, the employee must be able to meet the following requirements, with or without reasonable accommodation:

  • Mobility and travel: Regularly drive throughout the assigned territory, enter and exit a vehicle during multi-stop routes, and travel overnight for shows as assigned.
  • Standing and activity: Regularly stand and remain active during field days, customer visits, product demonstrations, and food shows.
  • Walking and access: Regularly walk within and between customer locations and navigate restaurants, kitchens, storage areas, loading zones, stairs, and uneven surfaces.
  • Lifting, carrying, and setup: Regularly lift, carry, transport, set up, and break down samples, equipment, booths, and sales materials, typically up to 30–40 pounds.
  • Movement and positioning: Regularly bend, kneel, crouch, reach, and maneuver within tight or active environments while handling products and materials.
  • Manual dexterity: Regularly use hands and arms to handle products, prepare samples, operate tools or equipment, drive, and present.
  • Work environment: Regularly work in foodservice environments with heat, cold, wet or slippery floors, confined spaces, and high-traffic areas.
  • Visual requirements: Regularly maintain close, distance, peripheral, and depth perception needed to safely perform job duties.

CORE Foodservice is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

CORE Foodservice is revolutionizing the North American foodservice industry. With over 60 offices, we are a dynamic team dedicated to navigating the evolving landscape of foodservice operations. Our mission? To seamlessly connect top-tier brands with consumers wherever they eat away from home – think ballparks, restaurants, schools and more. As the industry's premier foodservice sales agency, we drive demand, forge invaluable relationships, and accelerate growth across every dining destination.

At CORE Foodservice, we empower our employees to focus on what they love, fostering a culture where happy people drive remarkable outcomes. Our leaders are highly engaged, getting into the field and setting the example for pushing boundaries and innovation. Empowerment is our cornerstone; we believe in creating an environment where every voice is heard, and every idea valued. Join us in shaping the future of foodservice, where dedication and innovation meet opportunity.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta Group

About Acosta Group

Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey.

Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.

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Le groupe Acosta Group rassemble une expertise reconnue, une connectivité inégalée et des connaissances fines pour accélérer la croissance des marques - partout où vous êtes commercialisé. Notre collectif des agences de vente au détail, de marketing et de restauration les plus fiables réinvente la façon dont les gens se connectent aux marques à chaque étape du parcours du consommateur.

Composé d'Acosta, d'ActionLink, de CORE Foodservice, de CROSSMARK, de Mosaic, de Premium Retail Services et de Product Connections, le groupe Acosta Group comprend et anticipe les besoins en constante évolution des consommateurs, stimulant ainsi les performances accélérées pour connecter le commerce de demain dès aujourd'hui. Le collectif offre des solutions holistiques, y compris des services de vente externalisée, des solutions omnicanales de vente au détail, des ventes assistées et de la formation, du marketing intégré, des solutions de vente pour la restauration et la cuisine, ainsi que les données et les connaissances les plus avancées, et l’expertise nécessaire pour extraire la valeur de tous ces outils.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Jacksonville, Florida
Year Founded
Unknown
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