Job Description

Operations Trainer - Weekday Nights

Department: Production Support - Supply Chain

Employment Type: Full Time

Location: Summerville, SC

Description

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.

This position operates on a 12 hour night shift schedule from 5:00pm - 5:30am:

Week 1:

Monday - Thursday

Week 2:

Monday - Wednesday

The Operations Trainer is responsible for developing and qualifying production employees through effective onboarding, hands-on training, and ongoing skills development. This role partners with Operations leadership and subject matter experts to ensure employees can safely perform manufacturing processes, follow procedures, meet quality standards, and maintain production readiness.

The ideal candidate has experience training in a manufacturing environment and understands how to translate procedures, equipment operation, and process requirements into practical, effective workforce training. This role focuses on capability building, ensuring employees demonstrate product knowledge and process mastery, not just training completion.

RESPONSIBILITIES

Production Floor Training, Coaching & Capability Building

• Deliver hands-on, classroom, and one-on-one training for production employees.
• Lead new hire onboarding and support employees through role qualification.
• Provide structured on-the-job training (OJT), coaching, and skill validation on manufacturing processes, equipment, and procedures.
• Observe employee performance on the production floor and provide real-time feedback to improve safety, quality, consistency, and efficiency.
• Ensure employees understand and correctly apply SOPs, work instructions, GMP requirements, and safe work practices.
• Build employee confidence and competency through coaching, demonstration, practice, and performance verification.

Training Coordination & Workforce Readiness

• Partner with supervisors, managers, and subject matter experts to identify training needs and skill gaps.
• Track employee progress, certifications, and retraining requirements.
• Support cross-training initiatives to improve workforce flexibility and operational readiness.
• Assist with training for process changes, new equipment, and updated procedures.

Training Improvement & Compliance

• Maintain accurate training records and support audit readiness.
• Identify opportunities to improve training materials, qualification processes, and learning effectiveness.
• Promote a culture of accountability, continuous improvement, quality, and teamwork.
• Enhance workforce capability, scalability, and operational readiness.

WHAT YOU NEED

Required

• 3+ years of training experience in manufacturing, production, or operations.
• Experience delivering hands-on training, OJT, and employee qualification programs.
• Experience working in a regulated manufacturing environment (GMP preferred).
• Ability to coach employees and communicate technical processes clearly.
• Strong attention to detail and commitment to quality and safety.

Preferred

• Experience as a production trainer, lead operator, supervisor, or manufacturing subject matter expert.
• Experience training on equipment, processes, SOPs, and controlled documentation.
• Knowledge of adult learning principles and effective training techniques.

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities