Job Description

ROLES AND RESPONSIBILITIES
This position plays a vital role in supporting the Schedulers with coordination of cross border clearance, driver/agent problem solving and comparative alternate pricing that will help drive profitability of the network by keeping drivers compliant and securing the most profitable loads.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
% of time (must total to 100%) Description of Duty
50% • Audit driver paperwork to ensure compliance and eliminate over payments of services rendered.
40%
• Ensure timely and efficient movement and monitor on time pick up/delivery for all shipments. Handle requests regarding updates and/or changes on all loads and relay to the Scheduler for resolution. Maintain data integrity in all applicable systems.
• Maintain updated cross border driver information. Clearly communicate expectations to the fleet and agents regarding service, rules, policy, procedures, etc. Provide customer service for agents/drivers relative to border crossing clearing process and prepare ACI and ACE manifests for agents/drivers.
• Prepare cost analysis for planning and ensure proper application of van line procedures to individual shipment price programs and national accounts contracts/third parties in a cost-effective manner.

10% • Assist with special projects
QUALIFICATIONS AND PREFERRED SKILLS (Qualifications, Skills, Education or Certification Requirements, etc.)
Education/Certification Requirements
• High school diploma or equivalent.
Qualifications and Experience Requirements
• Must be able to multitask in a fast-paced environment.
• Excellent communication, organization and problem-solving skills needed.
• Knowledge of various Microsoft office products, including Word and Excel
• Familiarity with AI technologies and willingness to incorporate AI tools to drive efficiency a plus
• Transportation and International background and/or understanding of customs processes preferred
• 0-3 years of transportation experience preferred

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Operations Temp
• Salary Range: $20.00/hour USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.