Kotak Mahindra Bank

Operations Team Member_SUPPORT SERVICES_0227_1288_1058592

Kotak Mahindra Bank  •  Mumbai, IN (Onsite)  •  44 minutes ago
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Job Description

Job Summary

Support end-to-end Credit Bureau Reporting activities by ensuring accurate and timely reporting to CICs, managing data quality, resolving record rejections, and supporting regulatory compliance.

Key Responsibilities

Bureau Reporting

  • Execute periodic bureau reporting as per regulatory and internal timelines.
  • Validate source data and ensure successful file submissions to bureaus.
  • Monitor bureau acknowledgements and reporting outcomes.

Data Quality & Rejections

  • Review and analyze bureau record rejections.
  • Coordinate with Business, Operations and Technology teams for issue resolution.
  • Perform reconciliations and data validation checks to improve reporting accuracy.

Compliance & Governance

  • Ensure adherence to RBI and CIC reporting guidelines.
  • Support internal and external audit requirements.
  • Maintain reporting MIS, trackers and process documentation.

Process Improvement

  • Identify opportunities to enhance reporting quality and efficiency.
  • Support automation and regulatory change initiatives.

Qualifications & Experience

  • Graduate in Commerce, Finance, Business Administration, IT, or related field.
  • 3-5 years of experience in Bureau Reporting, Credit Operations, Regulatory Reporting or Banking Operations.

Skills Required

  • Strong analytical and problem-solving skills.
  • Good knowledge of Excel and data analysis.
  • Understanding of CIC reporting processes and RBI guidelines.
  • Effective communication and stakeholder management skills.
  • Attention to detail and ability to meet stringent timelines.

Key Performance Indicators (KPIs)

  • Timely submission of bureau reports.
  • Reduction in bureau record rejections.
  • Timely closure of consumer disputes.
  • Compliance with regulatory and audit requirements.
  • Improvement in data quality metrics.
Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
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