Job Description

The Operations Team Manager at Debenhams Group, Sheffield Distribution site is responsible for leading a team of employees, fostering a positive work environment and ensuring operational excellence within their department.

The working hours for this role are Sunday - Thursday, 07:00am - 15:00pm.

This role involved supervising team member, setting performance expectations and contributing to the achievement of departmental goals.

· Lead and supervise a team of team members

· Ste and communication performance expectations and goals

· Monitor and evaluate team members performance

· Provide coaching and guidance to team members

· Foster effective communication within the team

· Collaborate with other departments to resolve operational issues

· Address and resolve operational challenges and escalations

· Maintain accurate records of team performance

· Ensure compliance with company policies and quality standards

· Efficiently allocate and manager team resources

· Strive to exceed customer expectations

· Promote and maintain a safe work environment

· Coordinate training programmes and onboarding activities

· Generate and analyse reports on team KPI’s

Requirements

· Experience in a similar supervisory or team management role

· Strong leadership and interpersonal skills

· Excellent communication and conflict resolution abilities

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

· Ability to analyse data and generate reports

Benefits

Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

2026 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.

Let’s lead the change together. 🚀

Benefits include:

• You’ll get the opportunity to take part in our various share schemes – where your impact on the business will impact you
• Benefits that support your health and wellbeing
• Our Reward platform allows you to tailor your benefits to suit your needs – such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
• There’s also up to 40% discount off all of our brands!