Swan Global

Operations Team Leader

Swan Global  •  Doha, QA (Onsite)  •  3 months ago
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Job Description


We are a
fast-evolving and ambitious gaming organization seeking an

Operations Team
Leader

to oversee and streamline the day-to-day operations of our esports
team. This role is ideal for someone with strong leadership capabilities,
excellent communication skills, and a deep understanding of team dynamics
within the gaming and esports landscape. If you're passionate about gaming and
excel in high-energy, collaborative environments, we’d love to hear from you.


1.
Lead and coordinate daily activities, training
sessions, and scrims to ensure peak
team
performance.


2.
Motivate and inspire players to maintain focus,
discipline, and consistency in both training and competition.


3.
Act as the primary link between team members and
management, ensuring clear, timely, and effective communication.


4.
Support in organizing and executing esports
events, tournaments, and bootcamps. Apply knowledge of tournament formats and
bracket systems to ensure smooth execution.


5.
Promote a positive, respectful, and professional
environment on and off the game.


6.
Monitor individual and team performance, provide
constructive feedback, and implement improvement strategies.


7.
Collaborate on content creation and manage
social media initiatives to enhance the team’s visibility and brand.


Requirements


Required Knowledge & Expertise


  1. Solid
    understanding of tournament structures (e.g., single/double elimination,
    round-robin) and how to effectively manage each format.

  2. Hands-on
    experience with bracketing and tournament management software.

  3. Technical
    knowledge of gaming setups and hardware, with the ability to optimize
    performance and troubleshoot common issues.

  4. Rapid
    problem-solving abilities, especially in high-pressure environments such
    as live events or competitive matches.

  5. Experience
    in performance monitoring, player scheduling, and developmental coaching.


Core Skills


  • Inspire
    and guide a diverse group of players towards shared objectives.

  • Organize and manage bootcamps,
    tournaments, and other team events efficiently.

  • Excellent
    verbal and written communication, both internally and with external
    stakeholders.

  • Ability
    to resolve disputes calmly and constructively, maintaining team cohesion.

  • Strong
    interpersonal skills to nurture positive relationships and foster a
    unified team dynamic.

  • Proficiency
    in diagnosing and solving technical issues on the fly during practices and
    tournaments.

  • Commitment
    to representing the team with professionalism and ensuring stakeholder
    satisfaction.
Swan Global

About Swan Global

SwanGlobal values relationships. We understand that humans organising themselves for goals larger than themselves is at the heart of the progress of civilization. For this end, we are here to facilitate organisations and individuals coming together.

We do this by taking out the mundane admin-intensive work that comes with human-resource management. This allows our clients to focus on strategic initiatives, and let’s our candidates focus on honing their skills.

Servicing global clients in the world's largest sectors. Headquartered out of the prime district of Doha, we are one of Qatar’s fastest growing staffing & recruitment companies. Since 2014, we have equipped over 240 companies with over a 250,000 staff, clocking over 24 million person-hours of work. The SwanGlobal team ensures staff onboarding of suitable candidates within 04-06 weeks.

We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.

We are proud to say that almost every construction company in Qatar has Swan staff building their business. As we grow roots in a wider business ecosystem we have staffers, on our payroll, in Oil & Gas, Retail, Hospitality, Event Staffing and many more.

The Swan Global team ensures staff onboarding of suitable candidates within 04-06 weeks.

We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.

#staffingagency #manpower #recruitmentagency #HR #Outsourcing #Recruitment #Qatarjobs

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Doha, QA
Year Founded
2014
Website
swan.qa
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