The operations team lead is responsible for performing the following functions:
§
Recommend
or execute personnel actions, such as hiring, evaluation, or promotion.
§
Maintain operations data, such as time records,
production, cost records, and prepare reports for the management.
§
Participate in interviewing,
selection of candidates and training of new hires on factory policies and
procedures.
§
Delegate tasks to factory
staff as necessary.
§
Collaborating with quality
control managers to establish and execute quality control processes.
§
Regular inspection and
coordinating of employees (Shift Managers, Admin, & Loaders) to monitor
their performances and ensure tasks are completed in a timely manner.
§
General operational
supervision within the premises (Clients premises).
§
Plan and establish work
schedules, assignments, and operation sequences to meet production goal.
§
Motivating Shift Managers
and factory workers to continually achieve factory targets.
§
Representing Total data
limited (TDL) at meetings/seminars organized within the client’s premises.
§
Ensure new hires meet
specific target performance level.
§
Preparation of monthly
invoices for payment.
§
Enforcement of Client/TDL
rules and regulations
§
Directing and coordinating
the activities of employees in production line and Logistics.
§
Keeping records of employees' attendance and
hours worked.
§
Taking records of total
numbers of trucks/trailer loaded per day.
§
Maintaining the security of
all information entrusted to you and all members of staff
§
Enforce compliance with
health and safety regulations [the usage of P.P.E(s)] to prevent accidents
and injuries.
§
Proper
documentation of operational activities i.e. (ensuring reconciliation of
activities between Client and TDL).
§
Participate
in interviewing, selection of candidates and training of new hires on factory
policies and procedures.
§
Other
official tasks assigned
Note: In the event of
supervisory negligence/poor monitoring that affects the company (TDL), you
shall bear the cost.
KEY PERFORMANCE INDICATORS
§
Revenue Growth
§
Cost Reduction
§
Audit Defect Rate Compliance
§
Ensure prompt reimbursement from client.
§
Turn-around time, Issue Resolution & Quality Rate
§
Adherence to policies, procedures & processes
§
Strategic initiatives
§
Payroll and personnel database
§
Ensure 0% incidence of protest/negative report.
§
Stake holder management.
§
Customer Satisfaction & Retention
Total Data Limited is a management consultancy firm.
We are ISO 9001:2015 Certified
We are NDPR Compliant
