Job Description

Reporting to: Director, Flight Operations
Location: Mississauga, Ontario
Schedule: Rotation 50% on 50% off schedule
Starting Salary: $47,840
Closing Date: September 3, 2026
The big picture:
Have your career take off with us! At AirSprint, our core values of Safety, Integrity, Humility, Service, People, and Community, are ingrained throughout our operations and culture. As an Operations Support Team , you play a key role in enabling our team to go above and beyond, working collaboratively to provide reliable and exceptional travel experience to our Owners each time they fly with us. You will ensure the continued 24-hour operation of AirSprint by maintaining such things as airplane supplies and commissary items, client requests, and regulatory documentation requirements.
In this role you will:
Ramp Duties
• Tow aircraft and stage on the ramp and in the hangar.
• Marshall aircraft on and off the ramp and provide ground power starts.
• Help the pilots with passenger luggage.
• Deliver passenger cars to the ramp.
• Anti-ice aircraft prior to flight.
• Plow snow off the ramp and parking lots.
• Shovel snow from walkways and entrances or client exposed areas.
Hangars
• Conduct a daily inspection of the hangar to ensure neatness and cleanliness.
• Empty garbage and ensure cleanliness of hangar floor.
• Inspect FOD of the ramp daily.
• Clear snow around entire facility.
• Ensure cleanliness and neatness of the commissary room.
• Restock the hangar and lobby fridge, ensuring it is clean and neat.
• Empty the dish washer and confirm all dishes/cutlery are back in commissary.
• Cut grass and complete general landscaping as required.
• Clean all equipment.
• Identify and report defective equipment.
• Complete minor facility maintenance such as changing light bulbs etc.
Aircraft Cleaning / Detailing
• Manage the aircraft cleanliness monitoring system for major cleaning and detailing for all company aircraft.
• Complete aircraft interior detailing daily and jet washing as required.
• Complete leading-edge polishing.
• Clean and wash aircraft if flight crew are on a minimum rest turn around.
Client Transportation
• Drive the shuttle for client pick ups and drop offs.
• Refuel client vehicles.
• Detail client cars.
Tracking Night Currency
• Track pilot night currency.
• Issue warning emails (copied to Duty, OPS), including second emails, if required.
• Supply Chief Pilot with weekly tracking report.
Aircraft Documentation
• Manage at all bases the dissemination of current aircraft documents and credit cards.
Aircraft Commissary
• Produce requirement lists and purchase for the Calgary base.
• List anything not available at night to be picked up during the day.
• Order required commissary and equipment as required from suppliers.
• Conduct regular aircraft audits and maintain aircraft commissary to a standard configuration.
• Manage and purchase client special commissary requirement items.
Flight Operations
• Provide flight crew with printouts of weather, NOTAMs, TFRs, etc., and any other assistance (such as picking up food), for aircraft on a quick turn in Calgary.
Flight and Duty Tracking
• Process Journey logs.
• Track errors.
• Input accurate flight and duty time information into tracking software and produce daily reports.
• Verify flight and duty compliance.
• File log sheets.
• Email pilots for missing Journey Log pages.
• Issue daily Flight Time and Duty Status email.
• Issue daily ‘List of JL Errors’ email.
• Notify the Director, Flight Operations and/or Chief Pilot if there is a duty issue requiring grounding a pilot, or of any other issues.
To be successful in this role, you will have:
• High school diploma.
• The ability to obtain and maintain Transport Canada Security Clearance and RAIC pass.
• Valid Class G2 Driver License and clean driver abstract.
To transition to Flight Line, you will also have:
• College Aviation Diploma or Equivalent.
• Commercial Pilots License.
• Multi Engine and Multi Engine IFR Ratings.
• IATRA Exam shall be completed prior to transfer to flight line
You’ll fit right in if you:
• Focus on getting things right, down to the last detail.
• Are a humble team player and are ready to pitch in wherever you’re needed.
• Are passionate about providing exceptional customer service.
• Thrive in a fast paced and agile environment
• Are committed to growth by seeking and providing constructive feedback.
We think you’ll like working for us because:
• We care about your health and well-being and offer an employee assistance program, extended health care benefits, dental and vision benefits, and paid time off.
• We value your contribution to our success and provide a competitive salary and an RRSP matching program.
• We have a great team, and we work hard together toward common goals and with a passion for excellence.
• We offer family and friends flight benefits.
• We respect, honour, and celebrate the diversity of our employees as we know our differences make us better. Our core values of Community and People mean we’re focused on equity, diversity, inclusion, anti-racism, and reconciliation.
• We value Safety, which is why we require applicants to complete a background check assessment.
About us:
A passion for aviation and providing exceptional service formed the foundation of AirSprint's introduction of Fractional Jet Ownership to Canada in 2000. Today, each of our dedicated staff is passionate about delivering a private aviation experience that positively contributes to successful Canadians' personal and professional lives. We do this with values of "Safety, Service, People, Integrity, Humility, and Community."
AirSprint's mission is to provide successful Canadians with a better choice for optimizing their time by enhancing the private jet ownership experience with industry-leading safety standards, exceptional turn-key service, and increased flexibility, all at a fraction of the cost and personalized for their individual needs.
To learn more about working with AirSprint visit us at www.airsprint.com or watch our video.
AirSprint values diversity in our workplace and wants to ensure every applicant is treated equitably and respectfully. If you require any support in the application process, including disability accommodation, please get in touch with Human Resources at humanresources@AirSprint.com.