Job Description

Posting number: 10325

Department: Transportation Management Services

Division: Road Maintenance

Job classification: Operations Support Specialist II

Posting type: Open & Promotional

Categories: Office and Administrative Support

Summary

Collier County strives to be an employer of choice, and many of our employees build long-term careers with us. The salary listed in the job description reflects the full pay range for this position, from entry level through advanced career stages.

NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.

The Transportation Management Services Department is seeking a highly motivated and detailed-oriented individual to join our team as an Operations Support Specialist II. This position performs varied advanced administrative, technical, and general assistance duties in support of the Road, Bridge & Stormwater Maintenance Division operations. Work involves coordinating, preparing, and processing administrative documents such as payroll, budget, purchasing, etc.; preparing a variety of operational documents, forms, reports, records, and summaries; entering data and retrieving information from division databases; and maintaining automated and manual files.

Examples of duties

• Coordinates and provides operational support to assist in the management of divisional operations, programs, and services.
• Coordinates the activities of assigned support, administrative and office functions. Reviews and processes a variety of internal and external reports, forms, invoices, contracts and related documents. Prepares related statistical summaries and narrative reports.
• Reviews and summarizes a variety of fiscal, statistical and administrative information; prepares related reports and memoranda. Develops and revises division forms and report formats, as well as report preparation procedures. Develops, implements and maintains a variety of file systems.
• Performs a variety of administrative duties for the division to include preparing and/or processing budget, purchasing, payroll and accounting documents. Coordinates the preparation of budget development documents; tracks expenditures and revenues; and prepares budget amendments. Records and deposits monies received by the division.
• Serves as liaison between assigned division and Support Services divisions, including Information Technology, Human Resources, Risk Management, and/or Procurement Services.
• Provides support to hiring managers to include monitoring vacancies, entering requisitions for vacancies, completing human resources related forms, printing and reviewing applications, scheduling interviews and assisting with divisional onboarding processes.
• Enters data into division databases, to include information from administrative functions and from operational/program activities.
• Establishes and maintains automated and manual records and files.
• Receives and responds to requests, inquiries and complaints from the public, other jurisdictions and other County divisions, departments and sections. Prepares and proofreads correspondence for format, accuracy and completeness. Coordinates activities with and provides information to outside contractors and service providers.
• Provides assistance and information to internal and external callers and visitors regarding the division, its programs and services and the administrative support functions. Refers callers/visitors to appropriate staff as needed.
• Orders office supplies; makes travel arrangements and reservations; and maintains calendars for management staff or conference rooms.
• Performs special projects as assigned.

ADDITIONAL FUNCTIONS

• Performs other related duties as required.

Qualifications

• Associates degree required.
• Three (3) years of related experience.
• Candidates without a degree should possess two (2) additional years of related experience.
• Fingerprinting Required.

Supplemental information

• Salary offers above the minimum pay grade may be considered based on qualifications.
• Essential Employees may be required to work during an undeclared or declared emergency. The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.
• This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.