Mind Plus

Operations Support Specialist

Mind Plus  •  Colombo, LK (Onsite)  •  4 months ago
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Job Description

About the Client:

Our Client is a leading managed services provider delivering innovative IT solutions. Their expertise includes IT infrastructure, cybersecurity, ERP, and custom software development. With a client-focused approach, our client empowers businesses worldwide to grow and adapt in a digital world.

Responsibilities:

  • Support business development by preparing quotations, proposals, and tender documents; maintain and update CRM system with client information, leads, and opportunities
  • Coordinate meetings, demos, and presentations between clients and Nova Corp teams; maintain consistent client communication for document collection and progress updates
  • Prepare meeting notes, track follow-up actions, and ensure timely proposal submissions and client follow-ups
  • Maintain organized records of business correspondence, proposals, contracts, and approvals; assist in preparing weekly and monthly sales performance reports
  • Liaise with Finance, Technical, and Operations teams to ensure alignment on project deliverables and client requirements
  • Track service delivery milestones and assist in coordinating handovers post-deal closure
  • Support event coordination, marketing campaigns, procurement documentation, and supplier coordination

Requirements:

  • Diploma or Bachelor's degree in Business Administration, Marketing, or related field
  • 1–2 years experience in a coordination or support role within a corporate or IT environment
  • Excellent verbal and written communication skills in English
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM platforms (preferably Odoo)
  • Exceptional attention to detail, time management, and multitasking abilities
  • Ability to work collaboratively with cross-functional teams and maintain confidentiality

We Offer: Competitive salary with performance incentives; exposure to international vendors and cybersecurity practice; process-driven, learning-focused culture.

If you are interested, please send your CV to jobs@mindplus.global or apply below.

Mind Plus

About Mind Plus

"Mind Plus: Your Total HR Solutions and Business Consultancy Partner. We specialize in optimizing your workforce and enhancing organizational performance through tailored HR strategies and expert consultancy services. With a focus on innovation and efficiency, we empower businesses to thrive in today's dynamic market. Let's collaborate and unlock your company's full potential."

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Colombo, LK
Year Founded
2020
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