VELUX

Operations Support Professional

VELUX  •  Kingdom of Belgium (Onsite)  •  4 months ago
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Job Description

Join us as a Customer Service Employee and become an Ambassador of Light at VELUX!

Want to brighten your career within a leading company creating sustainable indoor living environments? At VELUX, we value natural daylight and outstanding customer service. If you’re dynamic, enjoy connecting with people, and want to grow in an international company, this opportunity is for you!

Your role

As a Customer Service Employee, you will be the first point of contact for our customers and partners. You’ll answer their questions, advise them on our products and services, and provide tailored offers. You’ll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes.

What we’re looking for

  • You are fluent in French and Dutch ( English is a plus!).

  • You have experience in customer service and genuinely enjoy helping others.

  • You are an excellent communicator, both written and spoken.

  • You can spot sales opportunities and recommend the right products at the right time.

  • You are flexible, eager to learn, and able to adapt during busier periods.

What we offer

  • A bright working environment with modern, newly renovated offices.

  • 2 days of remote work per week for a better work–life balance.

  • Nice perks: coffee, tea, organic fresh fruit, snacks, meal vouchers, and more.

  • Comprehensive health and hospitalization insurance for you and your family.

  • Discounts on our products for you and your loved ones.

Ready to brighten your future with us? Don’t wait send us your application today! We look forward to meeting you.

VELUX

About VELUX

For more than 80 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof.

Our product programme includes roof windows and modular skylights, decorative blinds, sun screening products and roller shutters, as well as installation and smart home solutions. These products help to ensure a healthy and sustainable indoor climate, for work and learning, for play and pleasure.

We work globally – with sales and manufacturing operations in 35 countries and around 11,000 employees worldwide. The VELUX Group is owned by VKR Holding A/S, a limited company owned by the Villum Foundation and members of the Kann Rasmussen family. The VELUX Group’s financial results are incorporated into VKR Holding’s consolidated accounts. In 2024, the VELUX Group had a total revenue of EUR 2.96 billion, VKR Holding had a total revenue of EUR 3.87 billion, and the Villum Foundation and the VELUX FOUNDATION donated EUR 169 million in charitable grants.

Industry
Wholesale & Distribution
Company Size
5,001-10,000 employees
Headquarters
Horsholm, DK
Year Founded
1941
Website
velux.com
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