Job Description

• Follow up on user (customer) complaints, abnormal problems and liaise with relevant stakeholders to ensure timely and effective solutions.
• Collaborating to set up systems for lodging of disputes and liaise with relevant stakeholders to ensure effective resolution
• Effectively collaborating with various departments and teams to ensure a unified approach to reconciliation processes.
• Perform additional tasks as assigned by the line manager.
• Educational Qualification
• B.Sc or HND in Business Administration or related field.