TUI

Operations Support Hub Service Executive | Local Residents

TUI  •  Alanya, TR (Onsite)  •  16 days ago
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Job Description

Join our global TUI Musement Operations Support Hub Service Executive in Alanya / Antalya.

As an Operations Support (OSH) Service Executive you will be the link between the Operations Support Hub, Central Functions and Service Delivery teams. You will assist the Operations Support Team Manager and Team Leader with coordinating and supporting a broad range of operational and administrative functions. Managing all staff logistics relating to staff accommodation, cars, visas, uniforms, devices, petty cash, and supporting office operations and maintenance, and coordinate business visits, campaigns, FAM/VIP trips, and Makers of Happy requirements. You will handle the back‑office mailboxes, and contribute to POS Revolution, Model 2/Model 3 processes, and business continuity (MIR).

ABOUT OUR OFFER

  • Competitive salary and benefits as standard.
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.  
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. 
  • We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT YOU

  • Good administration skills, strong planning, organisation and confident with technology.
  • High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
  • A genuinely helpful, flexible and professional personality.
  • A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment
  • Excellent communication skills, both verbal and written in English knowledge of the local language would be advantageous.
  • A collaborative team player who wants to learn, grow and embrace a digital and AI culture

ABOUT THE JOB

  • Manging the onboarding and off boarding process related to staff flights, work permits and visas and distribution of wallet payment cards.
  • Assist Service Delivery teams with incident handling and queries.
  • Placing orders and delivery of staff uniform for reps or other destination staff and contracting and coordination of staff accommodation and staff cars
  • Back Office Mailbox Management
  • Coordinate and support all arrangements for FAM/VIP destination visits, business visits, operational campaigns, and Makers of Happy related activities.
  • Office facilities daily maintenance (office supplies, building maintenance, reception, courier etc.)
  • Manage petty cash transactions for small expenses as well as cash reconciliations.
  • Assisting in the device management, registering the devices given to reps and assist with any queries related to set up and connections liaising with IT as required
  • Support with business continuity plans and major incident reporting (MIR)
  • Responsible for POS revolution
  • This role requires flexibility to work weekend shifts to support ongoing operational and administrative needs.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know

TUI

About TUI

We’re adventure seekers. Smile givers. Impact makers.

We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.

We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.

We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.

Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.

At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.

There’s a place for you here.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Hannover, DE
Year Founded
Unknown
Website
tuigroup.com
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