Job Description

Salary:Up to £28,000 FTE (Pro-rata)

Hours:Part Time, 25-30 hours per week (Mon-Fri) Hours can be agreed depending on individual availability and business needs

Location: Weeping Cross Depot

Shrewsbury

Shropshire

SY5 6HT

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As an Operations Support Assistant you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays (pro rata)

• Access to our company/people’s pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community

• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing;

• Provide operational admin support to other Supervisory teams, including cover for the Operations Support coordinator

• Raise purchase orders and place orders with suppliers

• Provide cover for payroll related tasks such as entering employee absence information and overtime

• Monitor the depot shared email inbox, allocate queries and track actions to completion

• Support supervisors with customer enquiries, providing clear written and verbal responses

• Take notes/minutes at depot meetings and circulate actions as needed

• Organise, maintain and update documents on the depot Google Team Drive

• Complete general office admin: filing, photocopying, record keeping, answering phone calls and email enquiries

• Support the management team with ad-hoc administration tasks

• Update internal communication channels such as Veolia TV and site noticeboards

What we're looking for;

• IT-literate with confidence using standard office systems (Google familiarity desirable)

• Strong verbal communication with a professional telephone manner

• Clear written communication skills for customer responses and internal updates

• Good numerical skills, with confidence handling payroll inputs and purchase order admin

• Highly organised with the ability to prioritise tasks and meet deadlines

• Accurate, with strong attention to detail and record-keeping skills

• Understanding of GDPR and handling sensitive information appropriately

• Experience in an operational environment

• Driving licence is highly desirable as occasional cover may be required between depots

• Behaves in line with Veolia values: Community Spirit, Customer Focus, Innovation, Respect, Responsibility

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.