Operations Support Apprentice - Chorley
What’s in it for you…
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you are starting a career with real support behind it.
25 days annual leave plus bank holidays with the option to buy more
Group Personal Pension Plan
Career development & progression with the opportunity to earn professional qualifications
24/7 access to a virtual GPand Mental health support & counselling services
Cycle to Work scheme
Discount club - supermarkets, phone bills, gyms & more!
Life assurance cover
Long service recognition
Active local social committees
Regular social events
About the role…
As an Operations Support Apprentice, you’ll play a key role in providing essential administrative and compliance support to Ipsum’s operational business units as part of the Group Operational Support Team.
You’ll gain hands-on experience across a range of support services while completing an approved Business Administration apprenticeship, developing the skills and knowledge needed to begin a successful career in operations.
As an Operations Support Apprentice you will…
Book internal and external training and update company systems
Issue tools, equipment, and PPE to operatives and record allocations
Input audit and inspection data onto company systems
Scan, print, and upload training, ID, and authorisation documents
Maintain and update business and team documentation
Keep database information up to date across systems and portals
Assist colleagues in the Operations Support Team when needed
Complete all study and development required for the apprenticeship
About you…
You’ll be someone who stays calm under pressure, communicates confidently across phone, email and Teams, and takes pride in making improvements. Self‑motivated and customer‑focused, you can spot where your support will help colleagues and are comfortable working on your own initiative. You’ll be proficient in Microsoft Office, with SharePoint knowledge and previous admin experience being an advantage. You’ll also have 5 GCSEs (Grade 4–9 / A–C or equivalent)* to support your apprenticeship learning.
Our commitment to Equal Opportunities...
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive
workforce.Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.
Next steps...
If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info!

At Ipsum, we provide specialist engineering services across the UK’s regulated water and energy companies and private sector businesses.
We work with our customers to maintain, optimise and develop their above and below ground assets to ensure security and resilience, and with our smart systems and ways of working, we ensure we deliver on time, on budget and safely.
At Ipsum, we develop long-term working relationships with our customers by providing essential utility services on both public and private networks. We have many long-term contracts and framework arrangements in place which are built upon great customer service, safe working practices and the ability to flex and deploy specialist skillsets at short notice.
The growth of Ipsum has been built upon our people and our ability to meet the demanding and ever-changing needs of our customers. The UK utility sector is evolving and expanding to meet increasing customer demand, regulatory-driven outcomes and to exploit new innovative technologies, at Ipsum we will continue to grow in this sector by being a reliable, flexible and agile service partner that helps customers meet these new challenges.
As we know, utility service provision is not a 9 to 5 business, our customers don’t switch off their networks or assets at night, or at the weekends, or on holidays, or when things are quiet. They need them to work round the clock – and we at Ipsum are right beside them 24/7 to make sure they do.
We pride ourselves in providing specialist scheduled maintenance services, being able to respond to an individual call-out or mobilise onto a major upgrade project and that our customers can rely on Ipsum 24/7/365.