Job Description

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.

Tinker Federal Credit Union’s Information Technology department has an immediate opening for an Operations Support Analyst II. We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
As an Operations Support Analyst II, you will be responsible for the following:
• Providing technical expertise enabling the successful daily operation of TFCU’s core system operations and support of end-users.
Salary Range:
This is a non-exempt position. The starting rate for level II is $37.41/hour however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.
Schedule:
Anticipated schedule: Remote 2 days a week, Monday through Friday, from 8:00 AM to 5:00 PM. We also have rotating Saturday shift every 3 months.
Education/Experience:
You must have an Associate’s degree related to business and/or technology is required; Requires any combination of four years of relatable computer, computerized or technology services experience. Experience with financial institutions is preferred.

Certificates, Licenses, Registrations:
• Incumbent Bonding REQUIRED by TFCU’s chosen authority
• Microsoft and Cisco certifications preferred but not required.
• Valid driver’s license, maintaining an acceptable Motor Vehicle Record.

Keys to success:
In order to be successful as an Operations Support Analyst II, you must possess these qualifications:
• Ability to use basic manual tools for servicing personal computer equipment.
• Working knowledge of Windows operating systems, Workstations, Microsoft Office, and other software packages to diagnose equipment, software or operational problems.
• Flexibility to work rotating shifts, on-call, evenings or weekends on maintenance or special projects as required and ability to travel to various locations.
• Working knowledge of using, troubleshooting, and maintaining computer and networking equipment.
• Excellent organizational skills and attention to detail in order to work multiple tasks simultaneously.
• Excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills to interact with technical staff and other senior management/credit union staff as appropriate.

Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, sex, age, marital status veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at careers@tinkerfcu.org.