Ipsum

Operations Support Administrator

Ipsum  •  £29k - £32k/yr  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  3 hours ago
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Job Description

Operations Support Administrator (Milnthorpe Cumbria)

Employment type: Full Time

What’s in it for you…

We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you’re starting a career with real support behind it.​

  • 25 days annual leave plus bank holidays with the option to buy more
  • Group Personal Pension Plan
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP​ and Mental health support & counselling services​
  • Cycle to Work scheme​
  • Discount club - supermarkets, phone bills, gyms & more​!
  • Life assurance cover​
  • Long service recognition​
  • Enhanced Maternity Pay
  • Active local social committees​
  • Regular social events​
  • Paid volunteering opportunities in your community​

About the role…

We’re looking for an organised, proactive and customer-focused Operations Support Administrator to join our Group Operational Support Team within Ipsum

In this role, you’ll provide essential support across our operational business units, helping to ensure training, certification and compliance requirements are effectively managed. You’ll work closely with Contract Managers, Operations and SHEQ teams, as well as external training providers, to keep everything running smoothly and to the high standards our business expects.

If you’re someone who enjoys being organised, building strong relationships and finding ways to make processes more efficient, we’d love to hear from you.

As an Operations Support Administrator, you will:

  • Coordinate training activities, maintaining compliance standards and ensuring certification requirements are met.
  • Work closely with Contract Managers and Operations teams to schedule training and keep training records and requirements up to date.
  • Oversee training programmes and manage training schedules in line with company policies and operational requirements.
  • Maintain regular contact with operational teams, providing updates on training and certification requirements.
  • Schedule and coordinate training activities, including booking trainers, venues and other resources.
  • Work collaboratively with Operations and the SHEQ team to ensure training and certification requirements are consistently achieved.
  • Coordinate with external training suppliers and maintain effective working relationships.
  • Enter audit and inspection report data onto company systems accurately and within required timescales.
  • Arrange purchase orders where required to support departmental and business activities.
  • Provide general administrative support to help deliver effective and efficient departmental services.
  • Identify opportunities for continuous improvement and contribute to making our operational support processes more efficient.

About you

We’re looking for someone who is highly organised, proactive and customer-focused, with a positive attitude and a genuine desire to deliver a high-quality service. You’ll be confident managing multiple priorities, communicating with a range of stakeholders and ensuring that important information and deadlines are kept on track.

  • 5 GCSEs at Grade 4–9 (A–C), or equivalent
  • Previous experience working within the Utilities or Construction industry is desirable.
  • Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
  • Experience using SharePoint.
  • Excellent organisational and time-management skills.
  • Strong communication and interpersonal skills.
  • A proactive approach, with the ability to work independently and as part of a wider team.
  • A strong eye for detail and commitment to maintaining accurate records.
  • A customer-focused approach and a willingness to continuously improve processes and ways of working.

Why join us?

This is a fantastic opportunity to join a collaborative operational support team where your contribution will make a real difference. You’ll play an important role in ensuring our operational teams have the training, certification and administrative support they need to deliver safely, compliantly and efficiently.

Our commitment to Equal Opportunities...

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Ipsum

About Ipsum

At Ipsum, we provide specialist engineering services across the UK’s regulated water and energy companies and private sector businesses.

We work with our customers to maintain, optimise and develop their above and below ground assets to ensure security and resilience, and with our smart systems and ways of working, we ensure we deliver on time, on budget and safely.

At Ipsum, we develop long-term working relationships with our customers by providing essential utility services on both public and private networks. We have many long-term contracts and framework arrangements in place which are built upon great customer service, safe working practices and the ability to flex and deploy specialist skillsets at short notice.

The growth of Ipsum has been built upon our people and our ability to meet the demanding and ever-changing needs of our customers. The UK utility sector is evolving and expanding to meet increasing customer demand, regulatory-driven outcomes and to exploit new innovative technologies, at Ipsum we will continue to grow in this sector by being a reliable, flexible and agile service partner that helps customers meet these new challenges.

As we know, utility service provision is not a 9 to 5 business, our customers don’t switch off their networks or assets at night, or at the weekends, or on holidays, or when things are quiet. They need them to work round the clock – and we at Ipsum are right beside them 24/7 to make sure they do.

We pride ourselves in providing specialist scheduled maintenance services, being able to respond to an individual call-out or mobilise onto a major upgrade project and that our customers can rely on Ipsum 24/7/365.

Industry
Energy & Utilities
Company Size
501-1,000 employees
Headquarters
Chorley, GB
Year Founded
2017
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