Operations Support is the central point of contact for all Field Service administration requests. The Operations Support Administrator is responsible for resolving internal and external requests as well as meeting customer satisfaction and continuous service delivery demands.
The Operations Support Administrator reports to the regional Head of Field Team, working cross-departmentally offering support to the Projects team during periods of holiday, sickness and where the demand on the projects team exceeds capability.
Successful candidates will nurture positive relationships with internal and external stakeholders; facilitating the works of the projects and assisting the Head of Projects with continual improvement of project processes and supporting the projects team to ensure the highest level of project delivery. Strong written and verbal communication skills and a keen eye for detail and ability to problem-solve in a high-paced environment to deliver against time and budget are vital to the success of this position.
The ideal candidate should have project management experience and/or project management training alongside excellent communication skills, the ability to work independently and to tight timescales while managing multiple tasks and prioritising effectively.
You’ll be able to build positive relationships; our success lies in our ability to communicate effectively, working alongside multiple departments and towards a shared goal. We are looking for highly motivated individuals with a passion for delivering a quality service, continuously helping improve the way we work, in serving our clients’ needs and delivering a quality service.
Farnborough
Head of Field Team
Note: the post holder may also be asked to support and undertake other related duties not listed in this Job Description from time to time according to the needs of the business.
Jenoptik – MORE LIGHT. We are a company where bright ideas are born. Changing the world with light demands for an exploring spirit. Discover challenges the world is facing, at Jenoptik you change the world.
💡PHOTONICS: Optical technologies are at the heart of our business. Explore the variety of our photonics-based products and services: We’re on Mars with NASA. We’re behind the quality of your smartphone camera lenses. We enable smart manufacturing with laser & metrology solutions customized to your manufacturing environment. We make roads and communities safer.
🚀MARKETS: Our key target markets primarily include the semiconductor equipment industry, electronics, life science and medical technology, metrology as well as smart mobility incl. road traffic safety and civil security.
🌎LOCATIONS: The Jenoptik Group headquarters are in Jena, Thuringia, Germany. Next to our major sites in Germany, we maintain production and assembly sites in the USA, France, the United Kingdom and Asia-Pacific.
🌳SUSTAINABILITY: Together with our customers, we create forward-looking trends in the fields of energy efficiency, healthcare, the environment, mobility, and safety. With our products we can make significant contributions to meeting the societal challenges we face as well as to the conservation and efficient use of resources.
🌈INCLUSION: As an international company with about 4,600 employees, we are aware of our responsibility to create an appreciative and unprejudiced working environment and support diversity, equity and inclusion in our teams. We are committed to increasing the number of international und female managers in our company and signed the “Charta der Vielfalt”, an employer initiative for diversity, in 2020.
Grow with leading and bright ideas. Become a JENIUS.
Impressum, Legal Notice: https://www.jenoptik.com/legal-notice
