Ipsum

Operations Support Administrator

Ipsum  •  £29k - £32k/yr  •  Chorley, GB (Onsite)  •  10 hours ago
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Job Description

Operations Support Administrator

Location: Chorley, Lancashire

Employment type: Full Time Permanent - Hours 8am to 4.30pm Monday to Friday

What’s in it for you…

We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.​

  • 25 days annual leave plus bank holidays with the option to buy more
  • Group Personal Pension Plan
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP​ and Mental health support & counselling services​
  • Cycle to Work scheme​
  • Discount club - supermarkets, phone bills, gyms & more​!
  • Life assurance cover​
  • Long service recognition​
  • Enhanced Maternity Pay
  • Active local social committees​
  • Regular social events​
  • Paid volunteering opportunities in your community​

About the role…

As an Operations Support Administrator at Ipsum, you'll provide key support services and ensure compliance across our operational business units, working as part of the Group Operational Support Team to help drive efficiency and maintain high standards.

As an Operations Support Administrator you will…

  • Booking internal and external training for employees and recording on company systems
  • Issuing tools, equipment and PPE to operatives and/or recording on company systems, and organising/recording renewal/recalibration of such items
  • Entering audit and inspection report data onto company systems as required
  • Arranging purchase orders if required to support own and business activities
  • Actioning shared-service requests from business users (for example, but not limited to, centralised Hotel Bookings)
  • General administrative duties, as required to support the delivery of own role and own departmental services
  • Scanning, printing, and uploading of training, identity and authorisation documents
  • General up-keep of business and team documentation
  • Maintaining database information on Ipsum’s systems and portals
  • Supporting colleagues in the Operations Support team as required
  • Undertaking own personal development to develop in the role

About you…

We are looking for an organised, proactive, and confident communicating across phone, email, and Teams. With admin experience and a strong customer focus, you stay calm under pressure and take pride in making improvements. You’re comfortable using Microsoft Office, and SharePoint knowledge

  • 5 GCSE’s Grade 4-9 (A*-C) or equivalent
  • Previous administrative experience within in a supporting role in a safety-critical environment would be beneficial
  • The ability to remain calm under pressure.
  • Excellent communication skills
  • A desire and personal pride to make improvements
  • Self-motivation and ability to work on own initiative.
  • An ability to identify where their assistance will help colleagues.
  • Proficient in the use of Microsoft Office including Excel, Word and PowerPoint.
  • Experience of SharePoint for document storage would be advantageous

Our commitment to Equal Opportunities…

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Next steps...

If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info!

Ipsum

About Ipsum

At Ipsum, we provide specialist engineering services across the UK’s regulated water and energy companies and private sector businesses.

We work with our customers to maintain, optimise and develop their above and below ground assets to ensure security and resilience, and with our smart systems and ways of working, we ensure we deliver on time, on budget and safely.

At Ipsum, we develop long-term working relationships with our customers by providing essential utility services on both public and private networks. We have many long-term contracts and framework arrangements in place which are built upon great customer service, safe working practices and the ability to flex and deploy specialist skillsets at short notice.

The growth of Ipsum has been built upon our people and our ability to meet the demanding and ever-changing needs of our customers. The UK utility sector is evolving and expanding to meet increasing customer demand, regulatory-driven outcomes and to exploit new innovative technologies, at Ipsum we will continue to grow in this sector by being a reliable, flexible and agile service partner that helps customers meet these new challenges.

As we know, utility service provision is not a 9 to 5 business, our customers don’t switch off their networks or assets at night, or at the weekends, or on holidays, or when things are quiet. They need them to work round the clock – and we at Ipsum are right beside them 24/7 to make sure they do.

We pride ourselves in providing specialist scheduled maintenance services, being able to respond to an individual call-out or mobilise onto a major upgrade project and that our customers can rely on Ipsum 24/7/365.

Industry
Energy & Utilities
Company Size
501-1,000 employees
Headquarters
Chorley, GB
Year Founded
2017
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