Job Description

Job Title: Operations Office Process and Support Administrator

Location: Field Office

Job Summary: The Operations Office Process and Support Administrator will perform administrative duties in support of the Operations group to facilitate the efficient operation of the organization. Manage a variety of tasks daily with deadlines. Monitor the facility to provide a safe and secure environment. Provide outstanding customer service for corporate, field and store associates. Work collaboratively with Store Operations and corporate departments to execute project specific tasks.

Principal Duties:

• Administer and maintain daily, weekly and monthly functions for satellite office locations; including but not limited to: office supply ordering and stock, communicate and coordinate facilities and office equipment maintenance needs, meeting room scheduling and upkeep. Maintain and upkeep beverage, coffee and break area supplies. Execute ordering/invoicing processing through COUPA.
• Support Store Operations Field Management teams with varied administrative requests, as directed through Supervision.
• Attend Regional Team Meeting and varied off-site events as scheduled to provide support to the Directors with items such as, but not limited to, running presentations, handling venue issues, helping to organize event.
• Occasional travel to other regional offices to help support and manage upkeep of the facility.
• Administration of projects assigned across administrators included but not limited to: GM Photo process; Local Marketing program, Store Operation Alignment & Expense reporting. Execute tasks related to Uniform ordering/invoicing program.
• May include: booking request for Store Operations travel i.e.: hotel, air and car rental. Partner with new market/adjacent managers to execute the travel needs for newly relocated associates. Source and secure meeting locations as needed. Execute through P-Card purchases, coding, tracking and reported as directed.
• Other administrative tasks assigned that may include weekend duty reporting, payroll reclass processing, and parking program.
• Greet operations office guests, visitors and callers professionally and courteously. Notify appropriate associates when guests arrive and handle unexpected visitors or situations that require immediate attention while ensuring Wawa’s Safety and Security standards are maintained.
• Ability to handle sensitive associate and/or company information in a confidential manner and with discretion.

Essential Functions:

• Excellent oral, written and interpersonal skills
• Detail oriented and works with a high degree of accuracy
• Strong organizational and time management skills
• Excellent customer service skills
• Ability to multitask and meet challenging deadlines
• Able to work with limited supervision
• Ability to maintain confidential and sensitive information with discretion

Basic Qualifications:

• At least 2 years of experience working in an office environment
• High proficiency with Microsoft Office Suite, MS Teams
• General knowledge of audio-visual equipment
• Store Operations experience a plus
• Valid Driver’s license required to complete necessary travel

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.