Northline

Operations Support

Northline  •  Sydney, AU (Onsite)  •  6 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

We are looking for a Operations Support Officer to join our afternoon shift Team at our Depot in St. Marys.

Hours of Work:
Shifts typically start between 3:00 pm and 4:00 pm and finish between 11:00 pm and 12:00 am During peak season, later finishes may be required.

Reporting to the PM Operations Manager, you will be responsible for providing administrative and customer support on the afternoon shift. This is the perfect opportunity for someone with a strong administrative and customer support background, looking for a new challenge in a fast-paced environment.

Key Responsibilities:

  • Create load manifests/load sheets and set correct status of manifest once in transit;
  • Create manifests for the following day and enter on the Daily Movement Report;
  • Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed;
  • Ensure Track and Trace scanning reports are up-to-date;
  • Notify relevant depots of priority units;
  • Be a direct customer liaison to service the needs of internal and external customers;
  • Prepare all documentation for out bound loading (including Dangerous Goods paperwork);
  • Liaise with rail providers – book/cancel slots and make containers available in cargo link.

As the successful candidate you will have:

  • The ability to work autonomously and collaboratively;
  • Ability to work to tight deadlines coupled with high attention to detail;
  • A high level of problem solving skills, specifically within data entry;
  • Strong customer-centric approach at all times;
  • Strong time management and organisational skills;
  • Effective judgement skills;
  • Strong computer skills with Microsoft Office Suite and company specific software;
  • Ability to prioritise and coordinate multiple tasks and objectives;
  • Strong communication skills and reliability;
  • Forklift licence (LF) desirable.

Northline’s Benefits

  • Learning, training and development support – Northline believe in the people we hire. We offer training in leadership, communication, self-development and job-specific courses. We pride ourselves that we promote from within, offering great opportunities for career progression.
  • Employee recognition programs - Recognising individuals, supervisors and teams that encompass Northline’s values and have provided an outstanding contribution to the operations.
  • Wellness and benefits programs – Such as our Employee Assistance Program, offering our teammates support, when they need it. Northline’s benefits program offers discounts on travel, fitness and health, sports and entertainment, automotive, gifts and more!
  • Regular team building!

Who is Northline?

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond!

That’s why, we are, Australia’s Global Logistics People.

Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.

Northline

About Northline

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

We were founded in 1983 to service remote communities in Northern Australia and these early challenges shaped Northline and helped establish our values, build trust and form valuable partnerships that still exist to this day.

Today, we provide a global, personalised service that connects our customers with their customers right across the world.

Our international network transports, stores, tracks and delivers freight, by road, rail, sea and air across the globe and seamlessly connects into our national network, and modern operating facilities.

We have 18 depots across Australia with the ability and flexibility to tailor solutions to meet our customers’ requirements and evolving market demands, including scaling up to add further capacity as needed.

Investments in new, market leading technologies mean that Northline customers can track their freight every step of the way, knowing that with us it’s in safe hands. While we recognise the value of technology, we place the highest value on providing a personalised service.

Our customers are supported by an Australian-based Customer Service Centre, internal and external sales executives, key account managers and skilled teams of domestic and international logistics coordinators to ensure customers’ end to end service requirements are met.

From start-ups to blue-chip customers, the freight we’re transporting is helping to build the global economy in sectors ranging from renewable energy and medical technologies, to wine production, fast-moving consumer goods (FMCG), pharmaceuticals and retail.

Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

That’s why, we are, Australia’s Global Logistics People.

Industry
Transportation & Logistics
Company Size
201-500 employees
Headquarters
Kent Town, AU
Year Founded
1983
Social Media