Job Description

As an Overnight Operations Supervisor at IDEXX's Glen Burnie, MD reference lab, you will be a people leader at one of the largest veterinary diagnostic companies in the world.  You will supervise a team of Laboratory Technicians, who analyze samples to help veterinarians diagnose and treat pets. You will ensure your team is supported and managed. Enhancing the lives of people and pets starts with empowering our own employees, focusing on continuous improvement, and supporting strong collaboration and inclusiveness. As a leader in one of our labs, you will ensure your team is supported and managed and help them achieve their goals.

(This is a full-time position with excellent day-one benefits.)

If you’d like more information about laboratory jobs at IDEXX before applying, you can explore our Laboratory Careers web page: https://careers.idexx.com/us/en/referencelaboratories

Why this role matters:

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team.

In This Role:  

• You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential.

• You will organize staff schedules, coordinate workflow, and oversee costs and metrics.

• You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges.   

• You will be a business leader and a people leader for the lab and the line of business. 

• You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day. 

What You Will Need to Succeed: 

• You have leadership experience overseeing operational process, with a proven track record of process improvement.

• You’ve directly supervised 10+ employees in a fast-paced and / or high-volume work environment, and you are passionate about developing employees and helping them succeed.

• You have at least 3-5+ year of direct employee supervision experience in a fast paced, high volume work environment.

• Big plus if you have knowledge of human clinical or veterinary testing and procedures, but not required.

• You love a fast-paced, high-volume, innovative work environment. 

• You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals. 

• Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus. 

• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. 

What You Can Expect From Us:

• Salary rate targeting $90,000 (with some flexibility depending on experience)

• Opportunity for annual cash bonus

• Opportunity for performance based annual merit increase

• Health / Dental / Vision Benefits Day - One

• Paid sick time, and paid vacation time

• 5% matching 401k

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Schedule: 

• You will be working 40 hours / week. The scheduled shifts will likely be 10:00pm - 6:30am Tuesday through Saturday. There is an every 4 week Sunday rotation. Flexibility to stay longer or adjust hours as needed a huge plus. 

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.

In this Operations Supervisor role, you will work on site in our Glen Burnie, MD lab.

Does this sound like the opportunity for you? Apply today!

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