Job Description

• Great benefits and remuneration
• Work with industry - leading products and technology
• Join a global organisation with a strong focus on training, safety and quality

At KONE, we bring buildings to life.

Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.

Join a supportive, high performing team in Adelaide

We’re seeking an Operations Supervisor to lead our experienced Doors Team in Adelaide, SA In this role, you will oversee day‑to‑day operations, guide a capable technical team and ensure our services consistently meet operational targets and deliver outstanding customer satisfaction.

What will you be doing?

• Lead and support a high‑performing service team, ensuring exceptional customer satisfaction across all maintenance activities.
• Build strong customer relationships by attending regular client meetings, reviewing performance, and providing clear, timely communication.
• Manage and resolve customer operational enquiries proactively, ensuring issues are addressed efficiently and professionally.
• Take ownership of profit and loss performance, driving value‑added sales opportunities while managing operational costs to meet KPIs.
• Oversee workload planning and optimise service routes to maximise efficiency and service delivery.
• Maintain a strong safety culture, ensuring all team members follow safe work practices and comply with industry regulations and KONE policies.
• Provide ongoing coaching, mentoring, and development opportunities to your team to support capability growth and performance.
• Champion the KONE brand through professional service delivery and a commitment to operational excellence.

What are we looking for?

• Demonstrated success leading a technical service or maintenance team within the maintenance industry, supported by a strong passion for coaching, mentoring and engaging your team to perform at their best.
• Keen eye for safety with a strong commitment to maintaining safe work practices and fostering a safety‑first culture
• Ability to thrive in a fast‑paced, dynamic environment, supported by strong time‑management and organisational skills.
• Collaborative team player who is proactive in supporting colleagues and the wider business.
• Full driver’s license

There’s so much more to KONE than you may realise.

• Enjoy career progression opportunities within a global organisation
• Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
• Grow with comprehensive learning and development programs covering a wide range of professional skills

Note: Applicants must either be a permanent resident or citizen of Australia or a citizen of New Zealand to apply for this position.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/