Full-time, 40 hours/week
Monday-Friday 8am-5pm
Onsite
The Operations Supervisor is responsible for overseeing a small team of non-exempt and exempt employees, while managing the day-to-day operations and financial performance of up to one subspecialty practice, with additional oversight of one to two other locations within the region.
Responsibilities:
1. Oversee daily administrative and operational tasks.
2. Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.
3. Responsible for performance evaluations, disciplinary actions, and terminations.
4. Coordinate daily operations to ensure efficient patient flow, optimize appointment scheduling, and minimize wait times.
5. Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.
6. Ensure compliance with company policies, procedures, and safety standards.
7. Responsible for the ongoing development of employee engagement initiatives.
8. Other duties as assigned.
Other information:
Technical Expertise
1. Strong leadership and team management skills.
2. Excellent organizational and multitasking abilities.
3. Proficient in data analysis, financial management, and project management.
4. Expertise in financial analysis, budgeting, and resource allocation.
5. Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.).
Education and Experience
1. Education: Associate's degree in healthcare administration required. In lieu of an Associate's degree, minimum 4 years of experience in healthcare administration is required. Bachelor's degree preferred.
2. Licensure: N/A
3. Certification: Certificate in Healthcare Management required within 2 years of the role.
4. Years of relevant experience: Minimum 1 year of healthcare experience required.
5. Years of supervisory experience: Minimum 1 year of people management preferred.
Full Time
FTE: 1.000000
Status: Onsite
More Than a Job. It’s loving what you do - and why you do it.
Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room.
The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children.
We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need.
No matter which of our locations you choose, you’ll see that when you give the most, you get more—support, rewards and satisfaction.
CAREER OPPORTUNITIES
It’s making the most of your days.
Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures.
Visit us and see why it’s more than just a place to work. It’s a family.
Apply today at careers.akronchildrens.org.
