TP

Operations Supervisor - Grade B2

TP  •  Dublin, IE (Onsite)  •  1 month ago
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Job Description

Team Leader

Responsibilities to include but not be limited the following

  • Provide mentorship, guidance and career development to members of your team
  • Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
    • Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise

  • Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results
  • Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions
  • Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
    • Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions

    Recommended Qualifications

  • BA/BS degree preferred
  • Significant experience in a complex fast paced environment
  • Preferred trust and safety experience
    • Minimum 2 years of prior relevant people management experience

  • Strategic thinker with strong analytical and creative problem-solving skills
  • Excellent written and verbal communication skills
  • Passion for ensuring an excellent user experience
    • TP

    About TP

    TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

    We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

    Industry
    Consulting & Advisory
    Company Size
    10,000+ employees
    Headquarters
    Paris, FR
    Year Founded
    Unknown
    Website
    teleperformance.com
    Social Media