Job Description

About Us

Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world’s largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.

We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations.

Matson is honored to be certified as a Great Place to Work Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.

Learn more at matson.com

About the Role

The Operations Supervisor position is directly responsible for assisting with terminal operations in all three Alaska ports to ensure timely and safe movement of freight in the most efficient and economical way. Meet expectations for understanding all aspects of the Terminal Operations and support to our Dutch Harbor and Kodiak locations with Marine and Gate operations. Travel and long term stay at these locations may be required to supplement staffing if needed.

What you’ll do:

• Cross-train with the marine staff on stevedoring operations, stowage planning, and vessel scheduling.
• Develop relationships with labor, contract vendors, and governmental regulatory agencies.
• Research and participate in writing Capital Expenditure Requests per Matson guidelines.
• Cross-train with the Customer Service Manager by reviewing and understanding the SOP’s and implementing process improvement.
• Cross-train with the Maintenance and Facilities team to understand the maintenance requirements of chassis, tractors, and buildings.
• Cross-train in the Gate and Yard operations to understand the movement and tracking of cargo and equipment through the port.
• Cross train as needed in outports to provide coverage as needed.
• Learn and understand all union contracts and be able to be fair and impartial when working with union personnel.
• Must be flexible to work and support the operation to include working holidays and weekends as needed.
• Understand workflows and utilize company computer systems to ensure accurate information is obtained.

You have these skills:

• Effective Communications – Excellent written and verbal communication skills. Responds effectively to the reactions and positions of others.
• Directs Work – Demonstrates leadership capabilities by stepping up and tackling tough assignments and provides direct and actionable feedback.
• Collaboration – Maintains positive work relationships by collaborating and building a team. Must be able to partner with others to get work accomplished and can gain trust and support from multiple union groups.

And these qualifications:

• Bachelor’s Degree in transportation logistics.
• Previous experience in the transportation industry.
• Two years’ experience in a lead or supervisory role is preferred.
• Team-building, and decision-making skills.
• Experience in developing, preparing, and managing a budget is preferred.
• Experience with prioritizing and coordinating people, equipment, and customer requirements.
• Proficient in Microsoft Office Suite.
• Aptitude to learn and be proficient with internal systems.

Extra credit if you have:

• Experience with union contracts is preferred.

Physical Requirements:

• Lift up to 20 lbs.
• Work environment is occasionally outside in all types of weather and the noise level is moderate depending on the type of work being performed.

At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

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