Job Description

Responsibilities

• Supervise and direct daily warehouse operations, including receiving, storage, picking, packing, and shipping of goods.
• Lead, motivate, and manage a team of warehouse staff, ensuring clear communication of objectives and performance expectations.
• Ensure strict adherence to health, safety, and environmental regulations, including conducting safety briefings and incident reporting.
• Monitor and maintain inventory accuracy through regular stock checks and cycle counts.
• Optimize warehouse layout and processes to improve efficiency and reduce operational costs.
• Train and develop team members, providing constructive feedback and identifying opportunities for skill enhancement.
• Maintain accurate records of warehouse activities, including documentation of shipments, receipts, and quality issues.
• Coordinate with other departments to ensure timely and accurate order fulfilment.
• Monitor key performance indicators (KPIs) such as productivity, accuracy, and safety metrics, reporting progress to senior management.
• Identify and resolve operational challenges, implementing corrective actions as needed.
• Ensure compliance with company policies, procedures, and customer requirements.

Requirements

• Minimum 2–3 years of warehouse operations experience, with at least 1 year in a supervisory or team leader role.
• Strong leadership and people management skills with the ability to motivate and develop team members.
• Proven expertise in warehouse management systems (WMS) and proficiency with inventory management software.
• Solid understanding of health and safety regulations in a warehouse environment.
• Excellent organizational skills with the ability to multitask and priorities effectively.
• Strong attention to detail and commitment to accuracy in all warehouse operations.
• Effective communication and interpersonal skills at all levels of the organization.
• Problem-solving ability with a focus on continuous improvement and operational efficiency.
• Physical capability to perform warehouse duties including lifting, bending, and standing for extended periods.
• Willingness to work flexible shifts, including evenings and weekends if required.