Job Description

Summary/Objective:

In this role, the Operations Supervisor has general responsibility for coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Manager/ Facility Manager, the Supervisor is responsible for supervising the receiving, storing, transporting, shipping, transloading and Inventory of products by performing the following duties.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensures Facility housekeeping and the safe and injury-free operation of all activity conducted on a 24/7 basis related to the scheduling, unloading, processing, loading and shipping of freight.
• Determine the work procedures, prepares work schedules, and expedites work flow. Revises schedule according to work order specifications, established priorities and availability or capability of workers and equipment.
• Responsible to assign duties and examines work for exactness, neatness, and conformance to policies and procedures. Distributes paperwork for product to be picked or processed. Answers questions regarding pick lists, bills of lading and bin replenishment.
• Supervise and coordinate shipment and advises employees on care of goods received, stored, and shipped; proper use of equipment; and related problems.
• Conducts operations in a manner which promotes safety; maintains clean, neat and orderly work area.
• Leads daily safety meetings and conducts operations in a manner that promotes safety.
• Reviews production schedules and related information and confers with department supervisors and/or managers to determine timetable required to ensure product is shipped on a timely basis.
• Confers with supervisor and other department supervisors to determine progress of work and to provide information on the timely shipping of customers' product. Confers with other department heads to ensure coordination of warehouse activities.
• Contacts carriers by phone in regards to pick up schedules, follow-ups.
• Coordinates the work flow required by staffing agency associates by working closely with the Onsite Staffing Representatives, demonstrating to them what tasks have to be done and how they are to be accomplished.
• Monitors and evaluates individual work performance.
• Ensures a safe operation of all materials handling equipment.
• Assist in maintaining the security of the warehouse.
• Assure the integrity of the inventory and assist in conducting physical inventories.
• Adhere to all Company policies and procedures at all times.
• Participates in other duties, tasks and projects as assigned

Core Behaviors:

Demonstrate to comply with Custom Goods’ Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Required Education and Experience

• Highschool diploma or general education degree (GED); and three (3) years related experience in as a warehouse supervisor/ and/or lead
• Experience with shipping, receiving and inventory control
• Successful communication - written and verbal
• Establish priorities and multi-task
• Experience with material handling equipment
• Familiarity with Excel spreadsheet and Warehouse/ Yard Management Systems or Transportation Management Systems desirable.

AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.

This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.