The Operations Supervisor contributes to AHF by leading and coordinating programs that support patient retention, patient
access, patient satisfaction, client engagement, operational quality, compliance, workforce readiness, and operational excellence. This role ensures that critical patient-facing programs, workflow systems, audits, reporting functions, and support services are consistently managed to improve patient outcomes, service delivery, and organizational performance.
The Operations Supervisor enhances the reputation of AHF by providing exceptional operational support that promotes service excellence, patient-centered care, accountability, responsiveness, and continuous improvement. Through effective communication, strong relationship management, and proactive problem solving. The Operations Supervisor helps strengthen the patient experience and reinforces AHF's commitment to high-quality care and service.
You will be a passionate advocate for our top initiatives.
To be successful as the Operations Supervisor, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The Operations Supervisor will work as a part of a close-knit team to support patient retention, outreach, engagement, compliance,
training, reporting, electronic workflow management, and daily operational functions across the Department of Medicine. This role
collaborates with healthcare centers and organizational leaders to ensure programs are effectively coordinated, monitored, improved, and executed in support of AHF's mission and strategic priorities.
Compensation: $70,000-75,000
Qualifications
70,000-75,000
AIDS Healthcare Foundation (AHF) is the largest global AIDS organization in the world. To learn more about AHF, please visit our website, www.aidshealth.org, find us on Facebook, www.facebook.com/aidshealth, and follow us on Twitter, @aidshealthcare.
AHF’s mission of providing cutting-edge medicine and advocacy regardless of ability to pay is supported through its various business lines. AHF Pharmacies, Out of the Closet thrift stores, healthcare contracts, and other strategic partnerships generate funding that help AHF provide life-saving services to the thousands of people it cares for.
The hallmark of AHF’s success is generating and defining new, innovative ways to provide HIV/AIDS treatment, prevention, and advocacy. AHF has embarked on a mass testing initiative to identify and treat the 25 million people worldwide who don’t know they are infected. It will take 1 billion tests annually to achieve this goal. AHF is advocating for mass testing models in hopes of eliminating older, more time-consuming methods.
Since 1987, AHF has cared for thousands of people living with HIV/AIDS worldwide. As AHF creates and implements its unparalleled programs in new communities in the U.S. and abroad, they expand delivery of healthcare and influence over policy with the sole aim of saving more lives.
