Operations Supervisor
Location: Lingfield (covering London and the South East)
Employment type: Full Time
Working Hours: Monday to Friday
What’s in it for you…
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you’re starting a career with real support behind it.
• 20 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more!
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community
About the role…
Ipsum Water is looking for an experienced Operations Supervisor to support our operations across London and the South East. Reporting to the Project & Planning Managers, you will be responsible for the day-to-day management of engineers, technicians, vehicles, plant, and equipment, ensuring works are delivered safely, efficiently, and to the highest standards of customer service.
This is a key leadership role where you will carry out site audits, monitor operational performance, support workforce development, and work closely with clients and stakeholders to ensure successful project delivery.
As an Operations Supervisor you will…
• Manage the daily activities of engineers and technicians across multiple sites.
• Oversee vehicles, plant, equipment, and operational issues arising from site activities.
• Monitor team performance against Health & Safety, Quality, and Environmental standards.
• Conduct site inspections and audits to ensure safe systems of work are followed.
• Carry out frontline people management activities including return-to-work interviews and investigations.
• Ensure vehicles, plant, and equipment are maintained and operated correctly.
• Implement and monitor company policies, procedures, and improvement plans.
• Ensure incidents, accidents, and near misses are reported and investigated appropriately.
• Work with management teams to coordinate and plan operational
Our commitment to Equal Opportunities...
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.
Next steps...
If you’re interested in this opportunity, please apply or reach out to the Careers Team for more info!
At Ipsum, we provide specialist engineering services across the UK’s regulated water and energy companies and private sector businesses.
We work with our customers to maintain, optimise and develop their above and below ground assets to ensure security and resilience, and with our smart systems and ways of working, we ensure we deliver on time, on budget and safely.
At Ipsum, we develop long-term working relationships with our customers by providing essential utility services on both public and private networks. We have many long-term contracts and framework arrangements in place which are built upon great customer service, safe working practices and the ability to flex and deploy specialist skillsets at short notice.
The growth of Ipsum has been built upon our people and our ability to meet the demanding and ever-changing needs of our customers. The UK utility sector is evolving and expanding to meet increasing customer demand, regulatory-driven outcomes and to exploit new innovative technologies, at Ipsum we will continue to grow in this sector by being a reliable, flexible and agile service partner that helps customers meet these new challenges.
As we know, utility service provision is not a 9 to 5 business, our customers don’t switch off their networks or assets at night, or at the weekends, or on holidays, or when things are quiet. They need them to work round the clock – and we at Ipsum are right beside them 24/7 to make sure they do.
We pride ourselves in providing specialist scheduled maintenance services, being able to respond to an individual call-out or mobilise onto a major upgrade project and that our customers can rely on Ipsum 24/7/365.
