Bertelsmann SE & Co. KGaA

Operations Supervisor

Bertelsmann SE & Co. KGaA  •  United States (Onsite)  •  17 hours ago
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Job Description

The Operations Supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.

  • Hire and ensure proper training of new employees for the department
  • Supervise and coordinate activities of employees and monitor departmental functions on the floor
  • Receive and transfer materials
  • Performance management of all employees (KPIs)
  • Document, update, and ensure procedures and quality processes are followed
  • Maintain supplies and equipment levels for the department
  • Monitor and adhere to customer requests and vendor-specific shipping requirements
  • Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting
  • Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed
  • New customer integration and migration testing
  • Load and unload trucks
  • Understand traffic coordination
  • Continuous involvement and support with departmental process improvements
  • Abide by all company safety and hygiene regulations
  • Follow and maintain 5S Program and guidelines
  • Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

Qualifications

  • High School Diploma or Equivalent
  • Previous experience in a fast-paced, high-volume warehouse environment
  • Knowledge of picking, packing, and shipping tasks
  • SAP or equivalent WMS systems experience
  • 3-5 years of Supervisory experience or equivalent work experience
  • Ability to follow instructions, processes, and procedures
  • Strong verbal and written communication skills
  • Strong attention to detail, accuracy and analytical skills
  • Computer literacy
  • Strong leadership, organizational, and interpersonal skills
  • Experience with inventory research
  • Team-oriented
  • Strong Microsoft Office Suite skills, notably Excel

Additional Information

  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

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Bertelsmann SE & Co. KGaA

About Bertelsmann SE & Co. KGaA

Bertelsmann ist ein Medien-, Dienstleistungs- und Bildungsunternehmen mit rund 75.000 Mitarbeitenden, das in gut 50 Ländern der Welt aktiv ist. Zum Konzernverbund gehören das Entertainment-Unternehmen RTL Group, die Buchverlagsgruppe Penguin Random House, das Musikunternehmen BMG, der Dienstleister Arvato Group, Bertelsmann Marketing Services, die Bertelsmann Education Group sowie das internationale Fondsnetzwerk Bertelsmann Investments. Das Unternehmen erzielte im Geschäftsjahr 2024 einen Umsatz von 19 Mrd. Euro. Bertelsmann steht für Kreativität und Unternehmertum. Diese Kombination ermöglicht erstklassige Medienangebote und innovative Servicelösungen, die Kunden in aller Welt begeistern.

www.bertelsmann.com

Industry
Media & Publishing
Company Size
10,000+ employees
Headquarters
Gütersloh, DE
Year Founded
Unknown
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