gategroup

Operations Supervisor

gategroup  •  Canada (Onsite)  •  3 hours ago
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Job Description

We’re looking for motivated, engaged people to help make everyone’s journeys better.


We’re looking for someone with passion to play a key leadership role in operations and assist in the management of the production unit. If you have strong leadership in a unionized environment, quality assurance and or production experience, this is an opportunity to take your career to the next level.

Essential Duties and Responsibilities:
• Ability to take our customer’s experience to the next level.
• Ensures quality and food safety standards are always met or exceeded.
• Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures.
• Champions employee safety without compromise.
• Manages daily manpower planning including assignment of responsibilities and workstations.
• Responsible for evaluating employee performance, coaching and corrective action for employees and liaises as required with HR and other support functions.
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labour and food costs.
• Always looks for ways to minimize labour and material cost.
• Works closely with all internal customers & suppliers to continuously improve the overall supply chain.
• Works with the leadership team toward a unified goal.
• Administrative tasks including creation of requisitions, production sheets, HACCP documentation, shift reports etc.

Education:
• Quality Assurance, operations management program would be an asset.


Work Experience:
• Minimum 2 years of leadership experience in a high volume, fast paced food production environment
• Production planning experience a plus
• Quality Assurance and or health and safety experience a plus

Job Skills:
• Strong and effective leadership skills with the ability to successfully manage a staff of 20+ employees
• Ability to train and mentor others
• Must have the ability to give constructive feedback to employees daily
• Ability to communicate clearly and effectively
• Able to balance multiple objectives in a fast-paced, high-pressure environment
• Strong organizational & analytical skills
• Ability to create a production plan & execute that plan
• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance
• Basic computer skills with a working knowledge of Microsoft Office products
• Knowledge of SAP a plus

Travel:
• Minimal

Successful candidate will be required to pass a criminal check and Transport Canada employment verification check for all employers within the last 5 years.

gategroup is an equal opportunity employer committed to workforce diversity.

If you want to be part of a team that helps make travel and culinary memories, join us!

gategroup

About gategroup

Shaping the future of Inflight Hospitality.

At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond.

Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences.

Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel.

From gourmet meals to intelligent retail programs, our mission is simple:

To elevate every journey.

Industry
Aviation & Aerospace
Company Size
1,001-5,000 employees
Headquarters
Glattbrugg, CH
Year Founded
Unknown
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