Job Description

Midland Transport is currently seeking an Operations Supervisor for our Quebec City Terminal location.

The Operations Supervisor supports terminal operations by overseeing daily activities across P&D, Dock, and occasional administrative operations. This role ensures efficient workflows while monitoring key KPIs related to cost, service quality, and safety. The Operations Supervisor provides hands‑on leadership to maintain high operational standards and support a safe, productive work environment. The selected candidate will be a self-starter with a strong work ethic and a “Can Do” attitude.

Benefits To Joining Midland:

• A dynamic, safe, and rewarding work environment

• A flexible health, drug, dental, and vision plan

• RRSP matching program

• Employee & Family Assistance Programs

• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs

• 3 weeks' paid vacation

• Maternity leave top-up program

• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

• Ensure operational activity reports are up to date within required timelines.

• Ensure efficient dock operations through proper management of staffing levels, schedules, and performance tracking metrics.

• Oversee pickup and delivery (P&D) operations, including staffing, route planning, and performance monitoring.

• Supervise daily dispatch operations.

• Provide leadership and support to drivers and dock staff.

• Lead safety initiatives: Idelic/Intelex entries, incident investigations, and participation in the health and safety committee.

• Ensure that operational activity reports are completed and up to date within required deadlines.
  

• Minimum of 3 years of experience in the transportation industry .
• Proficiency with computer tools and operational systems .
• Good knowledge of Microsoft Office and Outlook .
• French and English are required (English: approximately 50% of communications due to reports, emails, and meetings with head office; French: approximately 50% of communications, training, and meetings with colleagues in Quebec) .
• Intermediate level in both French and English .

• Adaptability and ability to perform effectively in a constantly evolving operational environment .

• Strong team player with the ability to build positive working relationships.