Job Description

Job Status: Replacement

Pay: $75,000 to $85,000 annually
Brand Chantler’s Environmental Services


Location: Fully on-site in Grimsby, Ontario
Job Type: Permanent, full time

About Our Company
Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services. The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas. We are currently pursuing strategic add-on acquisitions of leading portable sanitation providers throughout North America. Our vision is to be North America's sanitation services provider of choice in the markets that we serve.

About the Role
We are looking for a hands-on Operations Supervisor who thrives in a fast-paced environment and enjoys leading from the front. In this role, you will oversee daily operations, support and develop your team, and ensure service runs smoothly and efficiently.
This position is ideal for someone who is both people-focused and operationally driven, can motivate a team, solve problems on the go and keep operations running at a high standard. You’re not afraid to roll up your sleeves, step in where needed and lead by example.

If you are a strong leader who treats your people the same way you treat your customers, plus you can balance team development, operational efficiency, and excellent customer service, this could be the perfect opportunity for you

Responsibilities

• Supervise daily operations, ensuring adherence to company policies and procedures.
• Lead, train, and mentor team members to enhance performance and productivity.
• Monitor workflow and implement strategies to optimize efficiency.
• Conduct regular inspections of operational processes to identify areas for improvement.
• Participates with the leadership team to create current and long-range objectives and operating plans and associated metrics for measuring results.
• Works with the leadership team to create and finalize operating budgets.
• Under the direction of the General Manager, plans and executes new operational initiatives, ensuring communication and collaboration throughout the entire Yard.
• Address any issues or conflicts that arise within the team promptly and effectively.
• Ensure compliance with safety regulations and promote a safe working environment.

Qualifications

• Minimum of 3 to 5 years of supervisory or management experience, preferably working up from entry level in a service-based organization.
• 2+ years of experience in an operations role.
• Clean driver’s abstract and a valid driver’s license is required.
• Service or route-based industry experience preferred (to support understanding of dispatching concepts and logistics and how field service operations work).
• Strong computer skills and commitment to using available software to improve operating efficiency (preferably Fleetio, Samsara and/or Service Core).
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to roll up sleeves and lead by example.

What We Offer

• Competitive wage
• Excellent fully paid benefits plan
• Business casual workplace
• Supportive and collaborative team environment
• Opportunity to grow within a stable and expanding organization
• On-the-job learning and exposure to a multi-brand operation

We invite applications from all qualified individuals, including those from traditionally underrepresented groups. We are committed to employment equity and diversity in the workplace. Accommodation throughout the recruitment process is available for applicants with disabilities. If you require an accommodation, please email hr@totalsanitation.com to coordinate.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. We may use AI-assisted tools in our recruitment process.