OTO Development

Operations Supervisor

OTO Development  •  $14.82 - $23.64/hr  •  Napa, CA (Onsite)  •  4 days ago
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Job Description

We are pleased to announce a wonderful opportunity for an Operations Supervisor

What will you be doing most days?

  • Responsible for assisting the General Manager in a variety of hotel operational duties
  • Lead the staff as coach and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Maintenance, and Food Service standards
  • Responsible for hiring associates, managing performance, communicating feedback, administering discipline and training the employees as they perform their jobs
  • Responsible for the total site in the absence of the general manager
  • Ensure the site operates to high standards and achieves great results

What are the requirements for this position?

  • You have a college degree in finance, business, operations, management, or related field (preferred). Extensive, relevant experience may substitute.
  • You have 2+ years’ experience in a management capacity within a service organization
  • You have knowledge or formal school courses of basic GAAP Accounting and Finance principles
  • You have excellent oral, written, and interpersonal communication skills
  • You have extensive technological expertise with working knowledge of Microsoft Office products: Word, Excel, PowerPoint, and Access
  • You have experience in supervision of 5 or more employees preferably

Physical Requirements for this Position

You must be able to walk and stand for extended periods of time as the job dictates.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

Pay Scale: $14.82 - $23.64/hour

*Rate depends upon state/market*

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Operations Supervisor

Department: Operations

Hourly

Position Reports to: General Manager

Revised 6/11/25

OTO Development

About OTO Development

OTO Development, part of The Johnson Group, is a private company that develops, owns, and operates upscale select-service hotels throughout the continental United States.

Founded in 2004 and partnering with the Hilton, Hyatt, IHG, and Marriott brands, OTO’s industry leadership position is anchored by a portfolio of excellent hotels staffed by exceptional people.

Company growth is focused on developing new hotels in high-barrier-to-entry markets; purchasing and repurposing existing hotel properties; and expanding third-party management relationships.

Every OTO associate is an integral part of a team focused on providing an exceptional guest experience. We take pride in our hotel properties, our role in the communities where we live and work, and the superior work environment we provide. When you join OTO, your contributions have a direct impact on your workplace and on the experience of our guests.

OTO is a growing company with a bias toward action and an impressive record of accomplishment. We seek individuals who want an environment in which they are recognized for their accomplishments and rewarded for individual and group successes.

OTO provides competitive pay and benefit programs, including medical plan options, life insurance, travel discounts, and more. We are proud to be an Equal Opportunity Employer.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
Spartanburg, South Carolina
Year Founded
2004
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