Handle end-to-end coordination of air and sea shipments, including booking, documentation, cargo tracking, customs clearance, and billing. Liaise with customers, carriers, and overseas agents to ensure smooth and timely delivery in compliance with regulations and company procedures.
Duties and Responsibilities:
• Responsible to develop strong customer freight pipelines and achieve the assigned sales targets for the Company.
• Managing accounts management activities effectively, ensuring customer retention and growth.
• Developing and owning strategic plans to achieve sales targets and expand customer base.
• Driving the development of selected verticals, trade lanes, and freight products.
• To identify business opportunities, increase profitability and accelerate growth for the Company through selling of integrated supply chain solutions focusing on international freight services (sea & air freight, customs clearance and cross-border trucking).
• To increase the business community’s awareness of the Company, particularly among prospective clients, by working with the management team to identify strategic business opportunities in freight services.
• Being ahead of the market trend, he/she is required to design creative solutions to anticipate and exceed customer expectations.
• To secure new businesses for the company as well as managing the existing pool of accounts to increase the share of wallet from these customers.
• To manage customer relationships with the aim of improving customer satisfaction, account profitability, and customer retention
• To lead and improve overall account performances through effective key performance indicators (KPIs) monitoring with the customers
• Build strategic relationships with client stakeholders.
• To work with counterparts from overseas for leads and opportunities.
• Responsible for maximizing synergy and overall profitability when developing strategies and proposals.
• Any other duties as assigned by the Superior from time to time.
#gfs
Fung Holdings (1937) Limited is a privately-held business entity headquartered in Hong Kong and the major shareholder of the Fung Group of companies whose diverse businesses operate across the entire global supply chain for consumer goods including trading, logistics, distribution and retail.
We have a rich history and heritage in export trading and global supply chain management that dates back to 1906 and traces the story of how Hong Kong and the Pearl River Delta emerged as one of the world’s foremost manufacturing and trading regions.
The Fung Group has been leading our businesses through periods of change and transformation. Our commitment to create value for our customers and business partners is at the core of what we do. With an innovative mindset we are firmly focused on advancing new, disruptive technologies shaping the future of supply chains, continuously exploring new opportunities for business growth through strategic innovation in retailing, new products, services or markets.
Beyond the Fung Group of companies, we’re part of a larger group network that has invested in companies with the potential to transform or disrupt the future of retail, supply chain and logistics. Our strategic partnerships span luxury retail, medical, food manufacturing, supply chain technology, and are rooted in a shared vision of innovating for the future.
Our knowledge and research capabilities enable and empower our people with the skills, expertise and insight needed to continually learn, change and adapt in a disruptive world. Together with our non-profit organizations, we aim to make a difference in the communities where we live and work, with an aspiration to improve the lives of a billion people in the supply chain, starting with our own.
We have 34,000 people working across more than 350 locations in over 40 different markets worldwide.
