Crane Worldwide Logistics

Operations Supervisor

Crane Worldwide Logistics  •  Rio de Janeiro, BR (Onsite)  •  4 months ago
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Job Description

Essential Job Functions:

  • Plans, directs, and controls import customer service team activities on a day to day basis
  • Develops and maintains relationships with customers and suppliers resolving concerns, interacting with, key accounts and sales personnel to resolve any conflicts on a timely basis.
  • Supervises import documentation.
  • Oversee payment process and docs release to suppliers, aging follow-up to avoid invoice overdue.
  • Oversee billing to import accounts, according to corporate SOP.
  • Supervise shipment manifest on customs system and release of system from the carriers.
  • Other duties as assigned

Other Skills/Abilities:

  • Understanding of Air and Ocean Import regulations.
  • Excellent oral and written communication skills.
  • Must have excellent client service skills, responding promptly and professionally to client needs and requests for service and assistance.
  • Ability to manually calculate volume for Air and LCL Ocean and calculate part load costs.
  • Experience with word processing, spreadsheets and email.
  • Must be detail oriented with good organizational skills
  • Strong computer skills

Education and Experience

  • High School Diploma or GED.
  • Minimum 3 years related experience.
  • Minimum 5 years industry experience preferred.
Crane Worldwide Logistics

About Crane Worldwide Logistics

The vision of Crane Worldwide is to enable global trade for our clients with unparalleled excellence, foster a culture of achievement among our team members, and uplift the communities where we operate. Every day, we endeavor to create a positive influence and aspire to leave a lasting legacy in the logistics industry, improving the lives of people globally.

With a legacy in logistics, our people's expertise, deep industry knowledge, and can-do attitude make a difference to our global and local clients.

As a privately owned, family-run business, we have a flat structure that enables quick decision-making. This enables the team to provide the best solutions for our clients.

Partnerships make a difference, and through organic growth with our clients, we have developed a global footprint with local representation and continue to grow. We will invest where our clients need us to be.

Our technology platform was developed in-house with a holistic view of our clients' needs for real-time information.

We make a difference in the communities in which we operate. Our Crane Cares initiatives are deeply embedded into our corporate culture.

We are living in extraordinary times with constant change in global markets. Our flexible and dynamic approach, accompanied by our value proposition, presents our dedication to our clients through our Technology, Service, and People.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Houston, Texas
Year Founded
2008
Website
craneww.com
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