Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Strategy Associate based in Canada.

This is a high-impact, generalist operations role designed for adaptable problem-solvers who enjoy tackling a wide range of business challenges. You’ll analyze data, improve processes, build scalable workflows, and lead strategic initiatives that directly influence customers and business performance. The role offers exposure to Operations, Product, Engineering, Customer Success, and other cross-functional teams. You may work on analytics, automation, AI adoption, operational transformation, or even team leadership depending on business priorities and your strengths. You’ll operate in a fast-paced, ambiguous environment where initiative, curiosity, and practical problem-solving are highly valued. It’s an opportunity to take ownership of meaningful projects while developing broad experience across a growing technology organization.

Accountabilities

• Analyze operational data to identify trends, bottlenecks, inefficiencies, and opportunities for improvement.
• Build dashboards, reports, analytical models, and other tools that support informed business decisions.
• Research, evaluate, and implement technologies such as AI solutions, automation tools, and internal platforms to improve operational effectiveness.
• Design and improve processes, workflows, and operating procedures to increase efficiency, quality, scalability, and customer experience.
• Lead cross-functional projects and strategic initiatives from planning through execution, working with Operations, Product, Engineering, Customer Success, and other teams.
• Identify root causes of operational challenges and develop practical, scalable solutions.
• Support initiatives aimed at improving payment processes, customer workflows, and operational performance.
• Evaluate and onboard external technology or service providers where they can improve customer-facing operations.
• Develop predictive or analytical models that help teams identify risks and take proactive action.
• Depending on business needs and individual strengths, take responsibility for an Operations team and improve its performance, quality, and workflows.
• Adapt responsibilities and priorities as business needs evolve, taking ownership of the projects where you can have the greatest impact.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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