Operations Strategist - (260008Q8)
Support UHPS operational functions including human resources, planning, implementation, and outcomes monitoring.Analyze key indicator data, benchmarking and related measures and recommend plans of action.Provide direction on initiatives related to the four pillars: access, physician recruiting, quality & patient experience and financial performance.Directly participate in system and entity level projects focusing on building volume, maximizing efficiency and enhancing patient experience.Complete current state operational assessments and identify best practices, standardize processes make recommendations for improvement.Regularly interface with senior leadership, providing input and updates on strategic initiativesAdditional Responsibilities
Performs other duties as assigned.Complies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Bachelor's Degree in business administration or health care related field. (Required) Work Experience
3+ years of operations experience (Required) and Health care operations experience, including financial reporting, human resources, operations, data management, continuous quality improvement, budgeting and program development (Preferred) Knowledge, Skills, & Abilities
Strong PC skills (Windows, Outlook, IDX, Word, Excel) (Required proficiency) Strong understanding of financial reporting (Required proficiency) Ability to function independently and as a team player in a fast-paced environment (Required proficiency) Ability to implement and monitor change (Required proficiency) Skilled in personal computer with knowledge of Microsoft programs including Microsoft Office (Word, Excel, PowerPoint, Visio). (Required proficiency) Strong written and verbal communication skills (Required proficiency) Physical Demands
Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements
10%
: United States-Ohio-Shaker_Heights
3605 Warrensville Center Road
3605 Warrensville Center Road
Shaker Heights 44122
: Administrative Support
: UHHS_Care_Connections
: Full-time
: Regular - ShiftDays
: Standard
: Professional
: Yes, 15 % of the Time
Remote Work: Hybrid
: Sep 17, 2026, 5:08:48 PM
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
